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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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Illinois
1 review
0 helpful votes
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All good
February 21, 2025
Updated review

English tea store has quality tea. Very easy web site for ordering. The selection of teas is more than adequate without being overwhelming. Descriptions are very helpful in decision making of selection of teas.

Date of experience: February 11, 2025

All tea as described
April 9, 2024
Previous review

Good service, good selection, and good products, all tea comes perfectly secure

Date of experience: March 29, 2024
New Mexico
3 reviews
0 helpful votes
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Yummy
February 21, 2025
Updated review

Delicious product, nice packaging, quick shipping, very happy with this store.

Date of experience: February 28, 2025

Nice selection.
May 28, 2024
Previous review

I bought a bunch of small packages of tea and I haven't tasted them all yet, but the ones I have have been very good. Nicely packages, Very nice samples.

Date of experience: May 18, 2024
Missouri
1 review
0 helpful votes
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The Best Ever
February 21, 2025

A great way to start my day with this loose tea blend,it's everything and more.

Date of experience: February 10, 2025
District of Columbia
1 review
0 helpful votes
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Like traveling to the UK without moving from your chair!
February 21, 2025
Updated review

Nice to be able to get UK selections without leaving home. All items were delicious and definitely would order again.

Date of experience: February 10, 2025

Love your selections
December 1, 2024
Previous review

Love your selections.

Date of experience: November 21, 2024
California
1 review
1 helpful vote
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I was shipped damaged Tins and Expired Products and I am not at all pleased. I sent a message and no one responded. I have not tried the expired Devon Cream yet but my order was well macked and the tins inside (2-3) were badly dented. This is not good!

Date of experience: February 3, 2025
Jacob Y. — English Tea Store Rep
over a year old

Dear THOMAS, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Illinois
1 review
0 helpful votes
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First time customer
February 20, 2025

Ordering was simple and straightforward. Products arrived within a reasonable amount of time; Amazon spoils use with next day and 2 day delivery, so 3-5 day total shipping time is not bad.

Date of experience: February 10, 2025
North Dakota
1 review
0 helpful votes
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Simply wonderful selections
February 20, 2025

Great selection of new teas to try. Easy process and quick delivery. The Romeo and juliet heart shaped green tea will be perfect for our Valentine day tea party.

Date of experience: February 10, 2025
New Mexico
1 review
1 helpful vote
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Excellent
February 20, 2025
Updated review

I have ordered several times and I have only had one hiccup that was remedied asap. Highly recommend the English Tea Store.

Date of experience: February 9, 2025

Satisfied
October 26, 2024
Previous review

I am satisfied with the products. The shipping experience wasn't the best. I had to wait about 1.5 weeks after it was suppose to arrive before they would ship another out. It was shipped UPS then handed off the USPS. Second to last tracking alert said it was returned to sender.

Date of experience: October 16, 2024
Texas
1 review
0 helpful votes
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Exactly as advertised
February 20, 2025

Too many lovely things sold out! Looking forward to receiving and experiencing my finds.

Update: I received everything on time. Very securely packaged. Love my teapot! The Scottish breakfast loose leaf is divine. Excellent value on all the teas, well packaged for preservation. Will definitely order again.

Date of experience: February 23, 2025
New Jersey
1 review
0 helpful votes
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Quick delivery. Great tea
February 19, 2025

Very happy with the variety of Bewley's teas. Easy delivery

Date of experience: February 9, 2025
Nevada
1 review
0 helpful votes
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Great tra
February 19, 2025

Easy transaction, quick delivery, great tea. Satisfied customer. Will order again.

Date of experience: February 9, 2025
Pennsylvania
1 review
0 helpful votes
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English tea
February 19, 2025

I love the diverse products available. I cannot drink any other tea. I buy the Taylor's English Breakfast, Chai, and Earl Grey. All delicious!

Date of experience: February 9, 2025
Kentucky
1 review
0 helpful votes
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Received
February 19, 2025

Acceptable purchasing experience, review too complicated

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Earl Grey Cream Tea - Loose Leaf
February 19, 2025

Very nice tea
Smells very nice and great flavor it was given to me by friend and i happened to love it so much that when it ended i asked my friend where she bought it and what kind of tee it was? I went ahead and ordered more.

Date of experience: February 8, 2025
New York
2 reviews
0 helpful votes
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2 cup tea pot
February 19, 2025

Tea pot came as expected.
Use it everyday for my afternoon tea.

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Exactly what I was looking for
February 18, 2025

Arrived in a timely manner and well packaged. Exactly what I was looking for!

Date of experience: February 8, 2025
Virginia
1 review
0 helpful votes
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Excellent from order to delivery.
February 18, 2025

Excellent from start to delivery…. This describes my experience to a tea!.

Date of experience: February 21, 2025
Texas
1 review
0 helpful votes
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I am really satisfied
February 17, 2025
Updated review

I like everything really good product and service Thank you very much

Date of experience: February 7, 2025

Thank you for good tea
May 21, 2024
Previous review

Thank you for good tea

Date of experience: May 11, 2024
Colorado
1 review
0 helpful votes
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Diverse Product Line
February 17, 2025
Updated review

The English Tea Store is an easy site to navigate. One can obtain a large variety of teas at a fair price. In addition, the store sells tea accessories (tea pots, cups, etc.) and quite a variety of foods. The shopping experience is enjoyable and the checkout process is smooth. A great site to visit. Highly recommended.

Date of experience: February 7, 2025

Great!
November 26, 2024
Previous review

An excellent website that is easy to navigate and find the product one needs. A diverse array of teas and tea related products that is sure to satisfy any aficionado. Checkout is quick and easy. I love that the English Tea Store sends updates about the progress of one's order.

Date of experience: November 16, 2024
Illinois
1 review
0 helpful votes
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Amazing Selection
February 17, 2025
Updated review

The site is easy to maneuver through to find the items you are looking for. Searching online for a tea strainer like one purchased in the UK I discovered The English Tea Shop! Was thrilled to find new caffeine free tea blends and all the honey varieties. A favorite shop indeed!

Date of experience: February 6, 2025

Love The One Ounce Samples
September 19, 2024
Previous review

First-time purchase. Lovely tea flavors! And the honey!

Date of experience: September 9, 2024

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States