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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I ordered the Twining's Tea box with fruit flavored teas as a get well gift for a friend who loves tea and she was very pleased with it. (And I also ordered some honey stirrers to go with it.)
The tea came in a beautiful cherrywood storage box.
Actually, I liked it so much, that I ordered two more.
Exactly what I wanted, a teapot to steep loose leaf tea in, and this one arrived well packed and in fine shape. Been enjoying it daily and it is delightful!
Very fast shipping and overall a very pleasant experience. Also wallet friendly for people overseas :)
We were excited to find our favorite British treats available here in the states. Everything was fresh, and the delivery was flawless. Thank you again!
I drink Green Tea with Jasmine Flowers everyday, and have for more than fifteen years. Since I drink so much of it, I like to buy it in bulk, so I am grateful to have that option here at The English Tea Store!
I am so grateful to have found your store and I experience in completing an online order was great. I particularly appreciate being given the choices of shipping. I look forward to receiving my order.
Some my fav English products great prices fast service a happy customer
Absolutely perfect! Easy to order, fast shipping, quality products!
I received my order as promised and am happy with the product.
The product came on time and in good condition! My husband has wanted to try Jelly Babies since he saw them in Doctor Who the first time, so I got them as an anniversary gift. We weren't a fan, but that's only because of the texture (we both have sensory issues). The flavor was great, and they were adorable.
They had exactly what I was looking for and easy to navigate!
An old time favorite of mine always has been. Great on cold winter days
Great experience! Prompt service and prompt shipping with super packaging!
I had no problems so nothing else to relate Title above states it all.
I simply ADORE the tea samples I received and would certainly order more divine teas from this shop but unfortunately, my sweet orange teapot arrived broken. It was not well packed in the box and appeared to have slipped out of its carton. Other than that tragic injury to the ceramic teapot, the tea is magical and will most likely order more in the future ( but no teapots). I did a Google rating for the purchase also but have not heard back from the retailer.
Thank you!
The English Tea Store has reasonable prices, and a huge selection of teas and sundries. I get all my supplies from this shop.
I received my complete order in a very timely manner. Thank you.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Cynthia, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!