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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I appreciate the quick service, shipping and quality of the product
Easy ordering and very fast delivery of my loose Jasmine tea!
Tea I ordered was out of stick however I recieved one of the two boxes quickly and the second box arrived shortly after it was re-stocked. Excellent customer service and communication.
Love this store. Great selection of delicious teas, and gift ideas.
Great selection. Easy online ordering and prompt delivery.
Great prices and fast shipping. I highly recommend the English Tea Store.
I was hoping to find the Yorkshire Gold tea I had purchased in a small local grocery store, during a family trip to London. (Turns out, the tea bags packaged for the US market contain less actual tea, and provide a less robust brew.) I was able to find what I wanted at this site. Browsing descriptions, I discovered 2 other teas to purchase and try, as well. Ordering was easy and delivery was efficient.
Always high quality. Thank you
I appreciate being able to get the products I used to enjoy in England.
English Tea Store is the only place I buy tea from. Whether black, herbal, or green they have a wide ranging collection of the highest quality. The packaging is sturdy and seals well, keeping each bag fresh on my shelf. The quality of the teas are the highest grade. After my travels in England, I came home to find that mmy British tea experience in various tea shops there were recreated meticulously in my cup here. Overall the best. Highly Recommended
Fast shipping - reasonable price - fresh product - great service
Easy process - Fresh chocolate - Happy we found you online.
Actual British Cadbury is much better than the Cadbury made by Hershey's
Adorable keepsake for strawberry a Baby shower! Love love love
I was looking for teas from the Uk and other products and was impressed by the variety and reasonable prices they offer.
Its always exciting to get our order, whether its, candy food or tea
Love our treats from The English Tea Store, always a satisfied customer
Unfortunately one jar of jelly was broken, and on three jars, the lids' vacuum seals were popped, and one other lid was dented.
I got exactly what I ordered at a great price the tea is absolutely exquisitely amazing thank you
I get tea for the caffeine and go loose leaf to avoid the weirdness around teabag paper. ETS does a fine job.
Great website and you had exactly what I wanted. I love my new little teapot!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear ELIZABETH, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!