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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy and my tea arrived in a timely manner. Also the tea is wonderful. I also like the packaging.
Ordered and paid for two "My Little Sweathearts Valentine Care Package. Received only one. Requested credit for one not received. Provided pics of box delivery and care package.
Package was not the quality expected.
Good delivery information. Very well packed and exactly right.
Have enjoyed english tea store for many years always reliable
Havent ordered for a while, layout has changed. Got it though
Very easy to find what I wanted! One of the few online stores that carries blackberry tea bags.
I was so excited to find the Cadbury English Chocolate in the states! It's one of my favorite sweets and I only like the English version, the recipe is definitely different than the American version. I love the tea sets and numerous tea types which I will try with my next order.
Great selection of products from Europe. Easy to use. Fast shipping. Some products Bluey has on the cartoon. They use it in baking to make the delicious dessert she likes. Went and shopped. Found and happy.
I really like the tea you all sell, I got a new flavor with my order (no caffeine peach Ice cream) and it's an already the fav with my grandchildren.
I have been drinking typoo tea for 15 years at least except for a year or two when I lost the supplier
so when I found you on the internet, I have been very pleased
Although the shipping took longer than expected the tea is delicious and I will be ordering more.
I had a very shopping good experience, my first time shopping with you.
The delivery was good. I would say that some of the product had expired dates, but overall I loved the tea and honey.
I love that the store has a wide variety of tea that we can choose from. We are new tea lovers and we like to explore flavors and so far the ones we ordered were very good!
I WOULD LIKE TO HAVE BEEN A CHANCE TO REGISTER AS A CUSTOMER AFTER DECIDING TO CHECK OUT. IT SEEMS I COULD ONLY DO SO PRIOR TO SHOPPING.
Love what we ordered and the shipping was prompt and my experience was 5 star 🤩
I live in America and remembered having this candy here, as a child. I had forgotten the name, but found you on Google as "fizzy love hearts". I placed my order with the hope that it was as I remembered from childhood, and was so happy to find that it is exactly as I remembered! Thank you so much 💗
I prefer to order from vendors directly when possible and was pleased to be able to do so with the English Tea Store. Tea arrived in good condition and I appreciate the paper packaging rather than plastic.
A broken jar in our kitchen destroyed the majority of my husband's favorite tea. Thankfully we had a small amount stored elsewhere and it was enough to supply his needs until our order arrived quickly after ordering it. Always a great company to order from...even in a "Tea Emergency". Great work everyone.
Delivered readily. Good description about the item I was looking for.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michelle, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!