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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I was able to find exactly what I wanted. I have ordered several times and neither the recipient nor I have been disappointed. This time it was for a very unique, retired, elderly widow, who did caretaker work for other elderly individuals. Her feedback and excitement over her gift were heartwarming.
The cookies arrived so quickly & they were so delicious and buttery! I will definitely order again!
I am a repeat customer of English Tea & have never been disappointed by the selection, quality, great customer service & prompt deliveries.
They have such great teas for good value. I love the bourbon Street vanilla
My friend shared some with me and it is now my absolute favorite!
I was so impressed with the packaging! I was a bit concerned because I know it needed to be protected climatically. Wow! Great job! Tomorrow we are having brunch and I look forward to a scone, clotted cream and jam. 😋
English Tea Store was very good to deal with. Some of my product was broke in shipping and they made it good in very little time. My product was a very good price and easy to order on line.
Every thing arrived in great condition and I am very satisfied.
My only problem is that you do not add additional freezer pack in warm weather.
My first time ordering Japanese green tea and my samples arrived quickly, securely packaged. Accurate.
Very quick delivery and easy to complete the order! Delicious tea!
The very cherry Candy Kittens were just that: very cherry! Delicious!
There are so many interesting things to see and consider. I have not been disappointed yet! Whether it is the food or the bone china, it's all been great. Receive orders in a timely manner too.
I've had this tea before from a local import shop that closed a few years back. I'm fortunate to have found this site!
We order a tea that isn't in every store. Found it in stock at a reasonable price and ordered enough to get free shipping. Thank you!
I ordered these as a gift & they arrived safely and were adored.
The best care went into packaging these items! I will order from here again.
The wonderful products we want, extremely easy to order at an affordable price. Makes having the comforts of home even when we are not. Great gifts too.
I called my order in to the English Tea store and was greeted by a plesant customer service representative who assist me in placing my order. The experience was effortless which I greatly appreciated. I will highly recommend the English Tea Store for. A pleasant shopping experience and quality merchandise.
Easy to navigate the website, quick shipping, delivered as described. What more can you want?
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members