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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Smooth, quick and flawless transaction. I could not believe the delivery was within three days. Totally astounded and pleased.
Many great selections and easy to shop! It was fun seeing items we can't get in the States. It will make my cooking experiences just a bit different. Thank you!
Arrived early in good condition as expected no complaints.
Always well packed and arrive on time. All products received are fresh.
A company which offers many difference British foods at a fair price.
Quick, easy, good selections. Seamless. Love a good cup of tea. Always looking for the best decaf tea.
Very easy to order and it arrived quickly. Website was easy to navigate.
I normally buy Yorkshire Decaf, which wasn't available, but I remembered Barry's as being equally to my taste. In order to get free shipping (and a discount) I had to buy rather more than I was used to doing through Prime, but I know well that I'll use it all in a reasonable amount of time.
Received the shipment on time, and when buying in bulk felt the prices were very reasonable.
All the items ordered came in a box wrapped carefully. Everything was delivered in good condition.
It was hard to find a phone number in order to inquire about the wait.
I though I was to get free shipping through 3/19/25 but this did not show up at the time of the order. I could not find any codes or other ways to make my final order show no shipping charge.
Love this tea! Flavor is mild and just very nice! Part of my mornings now!
Call them a couple of times a year, always helpful, delivery on time and the price is reasonable. The people there are always polite and friendly.
Great products, good prices. They carry a couple of teas that I can't find anywhere else - blackcurrant and their Brazilian guava are great. This is my go-to place for Crunchie bars and other British goods I can't find near me. Plus, I got free shipping - I only purchase when there's free shipping!
I only buy my loose-leaf PG Tips from the English Tea Store.
I know when I buy from the English Tea Store, I will get the freshest product to brew the perfect cup.
The website was easy to follow. They had my favorite tea, PG Tips which I find difficult to find in the local stores. I would purchase from English Tea Store again.
They have a wide variety of teas and many other authentic English products that aren't available in the states. The ordering is easy and delivery is prompt!
I've recently decided to end my relationship with Amazon and Whole Foods, so I was delighted that I could order this tea from another source. It was easy, less expensive and it came quickly. I will keep reordering.
I placed my order and a few days later it came to my door / easy as pie!
Great selection, fast shipment, well packaged on arrival. I will definitely use the site again as well as recommend to any friends/ family in the US who need their fix of English tea and goodies
You offer quality (with the exception of the Simpkin's Traveling Sweets--they were disappointing) products that I can't find elsewhere. Thank you.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members