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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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This is the only online tea store I purchase from. The have never disappointed me and I have made many purchases from them!
Great idea for no shipping charge when you purchase over a specified purchase amount. I often looked elsewhere in the past for those products elsewhere because of your higher shipping charges which made a moderate purchase on your site too expensive.
Excellent and quick service and delicious teas! All arrived quickly and in good condition.
Pretty good. But your asking me to enter 50 characters of text when I'd rather be doing something else.
Love the quality of teas available on the site. The Assam and Srilankan are my favorites
Taste like homemade from my childhood; just like my grandmother made. Taste great and brings back wonderful memories.
I've ordered twice now & was well pleased with the customer service & variety of products.
Never had a problem with any orders. My go to store for certain teas.
Loved the pricing and will be reordering pretty soon! The pricing is fantastic and the package came in a timely manner.
I was in England in the 70's, living there for 4 years during my college days. I grew up reading English Literature and have fallen in love with everything English. So when I happen to find your website I was elated. The very things that I love: scones and tea. So thank you for your website. I will be visiting regularly for sure.
While i couldn't find typhoo tea this time around, pg tips - another good tea - was available
Reliable source for great tea. Easy to use site.
We've ordered similar chocolate from other companies and they always arrived in pieces... not with The English Tea Store!
First: My package came $10 due in postage. That's after paying for shipping when I ordered.
I just tried the Earl Gray Metropolitan Blend. The tea is clearly of good quality. However the bergamot flavor is a bit overwhelming for my taste. Admittedly, I have only had Earl Gray Tea from a low priced tea bag so I may not be educated as to what a good quality blend should be. I'll make it a bit weaker next time and see if it grows on me.
Hello, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores. Com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
It delivered on time like it was supposed to. Addtionaly the food looked really good and we'll preserved.
I enjoy the Whiskey honey and tea when I have a cold. This is my second order with this company. I place my order and it arrives on time and in one piece, no broken containers.
This was my very first time visiting and ordering and l was pleasantly impressed l will be ordering in the near future
All the items I purchased were exactly as described and great quality. Fast delivery was a bonus. Thank you.
I love the selection and prices of teas. The service and delivery has been excellent and I a timely manner. My nieces loved the teas.
I order from this firm several times a year; they are always dependable and efficient.
Ordering was easy as usual, and I received the package of my favorite repeat tea bags such as Ontario, Earl Grey Cream Tea, and several other favorites quickly.
Great shopping experience. Website easy to use.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores. Com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!