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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I love Flake candy bars, but this shipment of candy was outdated by over a month. Expiration date was February 5th, so the candy wasn't very fresh.
One of my favorite places to get Cadbury cookies and Flake candy bars!
Can't believe how fast I received my order. Very happy with shipping and the tea.
Delicious tea, flavor needs no sweeteners can't wait to try ice tea with this flavor. Will order again, could only order 3 boxes.
I have ordered a few varieties of teas from here. They have all been delicious. I highly recommend ordering from here. Last summer I hosted a tea party and had dinner of the loose leaf tea out for people to fill their own bags. It was a huge hit. Plus everyone received a Buckingham Palace Garden Party tea bag as a parting gift. Recently I ordered more of the Buckingham Palace Garden Party tea for another party.
My husband would have seizures from the pesticides on other teas. Over years of watching what he consumed and how they would affect his health. This tea has been such a blessing. Amazing how little things can make such a difference. Thank you for being consistent and fast with our orders.
Superb! Brilliant selection, quick delivery! Wonderful follow up!
Web site is easy to navigate even for this 84 year old woman. I can find teas I want easily and they are shipped fast.
I am 84 and your web site is so easy for me to use.
The tea pot arrived very quickly. I love it! It's the perfect size for my 'I am going to need at least three cups of tea' busy days.
Thank you!
Excellent customer service. Prompt and efficient reply to order inquiry.
Delivery was super fast and package with care I love my new set..
Quick delivery. Well packaged (really appreciate this with clotted cream). Wonderful variety of products.
I like to think that the UK Tetley tea tastes better than the US blend, and I switched to decaf years ago. I'm pleased with the decaf Tetley tea I got from the English Tea Store.
Ordered these for my daughter's one year old birthday party favors, and they were great and came in right on time!
Decent site to get a resupply on tea! Prices are reasonable and communication about order status is great.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores. Com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention