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English Tea Store

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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California
1 review
1 helpful vote
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AMAZING
September 7, 2022

A customer for life! Perfect experience in every way! Easy ordering on website, phenomenal prices, fast shipping! Please don't hesitate to order from the AWESOME company!

Date of experience: August 8, 2022
Oregon
1 review
0 helpful votes
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Good candy in bad heatwave.
September 5, 2022

Great candy, cream, and tea. Heatwave did cause some problems but did not deter us from eating it.

Date of experience: August 6, 2022
Idaho
1 review
0 helpful votes
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Lovely sets - the packaging varied
September 4, 2022

I was pretty happy with everything I ordered, except that some of the items were not packaged very carefully and one was broken on arrival. (I'm surprised there was only one breakage!) The company did send a replacement quickly after I sent pictures of the broken item, however. I would definitely shop here again.

Date of experience: August 5, 2022
New York
1 review
0 helpful votes
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Great selection of quality products
September 4, 2022

Love to shop this website - great selection of quality tea and other specialty products.

Date of experience: August 5, 2022
Georgia
1 review
0 helpful votes
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Too hot
September 3, 2022

It's not your fault about our weather. So next time have to pay more for more gel to keep cold...

Date of experience: August 4, 2022
Florida
1 review
0 helpful votes
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Best way to shop
September 3, 2022

Quick and easy, find what I want and easy to ship. Customer service great I'd you need help

Date of experience: August 4, 2022
Florida
1 review
0 helpful votes
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Tea Time
September 3, 2022

Ordering was easy and Delivery was Pretty Quick! I definitely will be ordering again! Thank You!

Date of experience: August 3, 2022
Washington
1 review
0 helpful votes
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Good Service and delivery!
September 2, 2022

Easy to shop, order and purchase I will surely shop again.

Date of experience: August 3, 2022
Florida
1 review
0 helpful votes
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Very professional
September 2, 2022

It was accurate and fast. Very prompt delivery. I had no problems. I had fun ordering wine gummies. Thank you Tea store. I will order from your store again and again.

Date of experience: August 3, 2022
New Jersey
1 review
0 helpful votes
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Love the fact it is so easy to navigate, I found everything quickly

Date of experience: August 3, 2022
Florida
1 review
0 helpful votes
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X
September 1, 2022

We were hoping that this tea would be the same as Prime Time. It wasn't but it is still OK. My wife and I have preferred Prime Time tea to all others over the years. If you can get it we will order it.

Date of experience: August 2, 2022
New York
1 review
0 helpful votes
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No review
August 31, 2022

No review of this item from me and stop harassing me to write one.

Date of experience: August 1, 2022
New York
2 reviews
0 helpful votes
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Low Prices
August 30, 2022

I couldn't believe the prices. Absolutely reasonable. I checked on the cost of what I purchased from the English Tea Store compared to another site. The other site was outrageously overpriced.

Date of experience: July 31, 2022
Virginia
1 review
0 helpful votes
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Margaret's Hope
August 30, 2022

Easy to order. Timely delivery. Tea not as good as other Margaret's Hope I have had in the past.

Date of experience: July 31, 2022
Arizona
1 review
0 helpful votes
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Great product
August 29, 2022

Easy to use and a great price. Amazing product and a delicious outcome of Chicken and Shrimp/

Date of experience: July 29, 2022
California
1 review
0 helpful votes
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Good
August 28, 2022

Now let me go do something else. 50 50 50 50 50 50 50 characters

Date of experience: July 29, 2022
Arizona
1 review
0 helpful votes
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Review
August 27, 2022

Delivery was excellent, protected and kept cool. Thank you. We've enjoyed everything.

Date of experience: July 27, 2022
Michigan
1 review
0 helpful votes
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Taylors Scottish Breakfast tea
August 26, 2022

Excellent tea. Wish it had strings on the bags. Now I am adding words to fill out the 50 character requirement so I can stop being annoyed close out of the review page.

Date of experience: July 27, 2022
Missouri
1 review
0 helpful votes
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Satisfied - Great Tea
August 26, 2022

We will be buying form you again! Excellent tea and quality. Thank you!

Date of experience: July 27, 2022
North Dakota
1 review
0 helpful votes
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Shopping
August 25, 2022

I found what I was looking for and ordered. The product was delivered as promised. I have consistently great cup of tea every morning.

Date of experience: July 26, 2022
Jacob Y. — English Tea Store Rep
over a year old

Dear David, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States