On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Arrived well packed & beautiful— speedy delivery—— just a perfect tea pot!
I look forward to online shopping at your site again.
I received my order quickly and in great shape. I'll definitely order from this shop again.
I always get my better teas from your company and they are better than most teas u get from the grocery store.
Efficient process to acquire item not available locally
Excellent service! GREAT STORE. Checks all the boxes for service. Will definitely shop here again!
I like the site and always feel comfortable ordering from you. Good quality, prompt delivery.
I have shopped at other sites for many years. I will come back to the ETS as it is more reasonably priced.
I usually order toffee from this site, but they literally have so many things I love. I always get my orders in great condition and there is always a new item to try.
I have always had great experiences with English Tea Store. They ship immediately and the packing is terrific.
The website is easy to navigate and shipping/delivery is rather quick as well.
It was easy to use unlike many purchasing sites. I don't like having to write 50 words or it's not accepted. That isn't friendly
Except for shipping charges ( which I wish did not exist at all) I am very happy with my experience with the English Tea Store.
Great tea! I keep coming back for my favorite, which is the peach ice cream flavor.
Was advised black tea is good for you so wanted to try.
Loved the products…arrived in perfect condition! Will enjoy for a long time!
There are lots of practical tea items for reasonable prices, and they even have lots of colors to choose from!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members