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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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Ohio
1 review
1 helpful vote
Follow JULIE G.
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I have missed many, many British foods since moving back to the USA and English Tea Store had a lot of the products I loved.

Date of experience: February 25, 2023
North Carolina
1 review
1 helpful vote
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Favorite cookies
March 27, 2023

My grocery stopped stocking McVities so am thrilled to find here!

Date of experience: February 25, 2023
Indiana
1 review
1 helpful vote
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Great value
March 27, 2023

Teapots and tea are lovely. Only one minor complaint is there was a little bit of loose leaf spilt into the shipping box.

Date of experience: February 25, 2023
Virginia
1 review
0 helpful votes
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HONEY
March 27, 2023

Assuming honey is good. To be used for guests at event in April.

Date of experience: February 25, 2023
Wisconsin
2 reviews
2 helpful votes
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Hidden gem
March 26, 2023

Very easy to use and great value I wish I had found it earlier

Date of experience: February 24, 2023
Idaho
1 review
0 helpful votes
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Always FRESH
March 26, 2023

Goods always fresh and good delivery times. Mostly find the things I want from the UK.

Date of experience: February 24, 2023
New York
1 review
0 helpful votes
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Good experience.
March 26, 2023

Pretty tea sets. Interesting tea accessories. Easy to order and track shipment. Items arrived well packed and appeared as pictured. Overall positive experience.

Date of experience: February 24, 2023
Florida
1 review
1 helpful vote
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We are a couple in our 70s, he is originally from England. Bought it for Valentine's Day. We decided to have a tea party we friends, complete with homemade scones. Everything was absolutely great.

Date of experience: February 24, 2023
Oklahoma
1 review
1 helpful vote
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T time
March 26, 2023

Purchased as a gift. Lady that received it was totally satisfied.

Date of experience: February 24, 2023
Illinois
1 review
1 helpful vote
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Great prices!
March 26, 2023

I was able to find the muffin liners I was looking for at an incredible price!

Date of experience: February 23, 2023
California
1 review
2 helpful votes
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Lavender cups
March 25, 2023

Ordered two sets of four tea mugs. Two cups arrived broken which was not surprising because the packaging was not suitable for shipping
Customer service promptly ordered replacements.

Date of experience: February 23, 2023
Colorado
1 review
1 helpful vote
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Not being able to order one product and have it shipped to multiple addresses in one order was bad. Took a lot of time to create seperate orders for each shipping address. Also deliver was not done when expected. One arrived a week earlier than expected in the same town, 5 miles away!

Date of experience: February 23, 2023
Texas
1 review
0 helpful votes
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Received
March 25, 2023

Perfect for my event, easy shopping, easy checkout and affordable

Date of experience: February 22, 2023
Colorado
3 reviews
0 helpful votes
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Impressed!
March 24, 2023

So many choices in addition to the varieties of teas offered...

Date of experience: February 22, 2023
Ohio
2 reviews
0 helpful votes
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Saw on TV. Looked up and ordered small jars of jams.
March 24, 2023
Updated review

I had these small jars of different jams before in the past and enjoy them a lot for tea parties and coffee clutches. Also save the jars for packing jams and lunches etc..

Date of experience: February 22, 2023

Had to redo 2 times
March 10, 2023
Previous review

Had to redo 2 times

Date of experience: February 8, 2023
Utah
1 review
0 helpful votes
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Favorite English Biscuits
March 24, 2023

Great prices, shipping was on time and l will order more. Please keep them in stock!

Date of experience: February 22, 2023
South Carolina
1 review
0 helpful votes
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Fast easy delicious
March 24, 2023

Easily found what I wanted, ordered & sharing in a snap

Date of experience: February 22, 2023
New York
1 review
0 helpful votes
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Perfect Jelly
March 23, 2023

I ordered the Red Current Jelly and was anxious to use it. I love it and was glad to find it on your website

Date of experience: February 21, 2023
Georgia
1 review
0 helpful votes
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Cute pot
March 23, 2023

I saw the pot and it was cute and would fit in with my collection.

Date of experience: February 21, 2023
Virginia
1 review
0 helpful votes
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Found the English Tea store in an online search. Was looking for a specific product I couldn't find in a store and was excited to find it there! They shipped promptly and I'll be giving the item to my husband for his birthday!

Date of experience: February 20, 2023

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States