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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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This is always a good company to deal with, products are as advertised and prices fair. My reviews get boring as I always have to say the same thing. This is a good company to do business with. What else can be said?
Easy to work around the site. Fast on shipping. All the items arrived and were eaten up. Will order thru you again.
No problem ordering and receiving my product
I would order again
Someone gifted me a box of these they said they got from Costco. Well I don't have a Costco membership and I'm ADDICTED to these cookies! I had to find them and this site was the cheapest I could find them. I was shocked how fast they arrived, like 3 days after ordering, and they were packaged so well! I saw them for $21 on Amazon and everyone in the reviews was showing pictures of crumbled busted cookies. Not with English tea store. They wrapped them in bubble wrap and shipped them in a box. Wonderful service thank you so very much! I can't believe these cookies are only $5 on this site!
Easy to order, shipping on time and very well packaged. Loved the clotted cream and jam we ordered.
One of my treasured memories from trips to England is having 'tea', and, in particular, the wonderful English scones. I've tried scones all over New York City, but, while often good, they bear no resemblance to the scones you find in England. These are the real thing - and highly recommended!
A wonderful experience! I will be ordering again soon.
I love the Double Chai by Stash, but there aren't any stores in my area that carry the herbal tea version. Luckily, I found this site and was able to place my order with ease. I will be ordering more!
The package was delivered very nicely packaged and air tight.
Easy order, less expensive than other sites, and a quick ship
Fast delivery, beautiful packaging. Amazing teas! I ordered All black teas: Cherry, Blueberry, English, Huckleberry and Earl Grey/Lavender. The are all simply delicious, very gourmet.
Good as it should be. Delivery was on time and swift.
Haven't tasted the teas yet... hopefully the quality has
Returned to what it was in the pre-pandemic years
Good coffee is all I can say and I'm t came on time and no issues.
I'd like to give it "5" but, as the saying goes, there is always room for improvement...
Fun to browse and shop. Plenty of description to help me decide. Payment checkout was easy. Email communications are little confusing because of different name association. Took a while for the order to arrive, but it was well packed and delivered with care.
I decided to see if their teas were as good as they claimed. The ones I've tried so far are superb!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rick, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process the order and get it shipped out of our facility as promptly as possible and we deeply apologize for this inconvenience and appreciate you bringing this to our attention. We appreciate your feedback very much, as it helps us do better.