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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Shipping was a little slow, but I don't think I can fault the store for that. Overall, a good experience! Thank you!
Bought some Brewley's Irish Cream coffee and it arrived fresh and was quick! Will buy again.
Tu! Appreciate your help! Enjoying them very much!
Overall ETS is a good place to buy tea.
However I'm not impressed by Pinhead Gunpowder. I have drunk 100 different green teas over the last 50 years this rates close to the bottom. Hopefully, The Superior Gun Powder will be much better. Have not tried it yet, I need to finish the Pinhead first.
Was my first experience buying the scones, clotted cream and preserves and will be back. Products were delicious!
I do not want my telephone number included on my shipping label!
Everything went smoothly
I do not want my telephone number included on my shipping label!
Great products, great Company, great delivery time...!
This was my second order. Great and easy to use. My husband is addicted to the Peach Apricot.
These little jams were the perfect size for our berry themed gift baskets!
English Tea Store is a 10/10 they were prompt with shipping and the jellies were so perfect for our event! Thank you English Tea Store!
Great shortbread, handy size, wonderful people. If only all companies could be like this! Tell your friends and family, a tasty nibble in the morning with your tea!
Quality service, as usual. It arrived in good time and was well packed and in perfect shape.
Pleasant experience. Web site very easy to work with and we found exactly what we wanted. The Ahmad flavored cold brew iced tea has plenty of fruit flavor and we will surely repeat our order in the future. We fine it has more flavor than the Twinings cold brew
I was very pleased with the variety of scones and Earl Grey teas. I know the recipient will be pleased because she loves scones and Earl Grey tea.
Received the order as expected - Thanks
What are your suggestions to maintain tea freshness for the longest period?
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Geen B, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!