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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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Texas
1 review
0 helpful votes
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Ceramic Electri kettle
August 11, 2025

Good product. Reasonably Prompt Delivery. Reasonably easy site to use.

Date of experience: August 1, 2025
Georgia
1 review
0 helpful votes
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Great tea.
August 11, 2025

The tea is good and it was delivered promptly. The website was easy to navigate and they have a great selection of flavors.

Date of experience: July 16, 2025
Virginia
1 review
0 helpful votes
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Perfectly prompt
August 11, 2025

I received my items in good time. The tea is packaged nicely and tastes delicious.

Date of experience: August 1, 2025
Texas
1 review
0 helpful votes
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Order of sweets arrived by UPS in a crumpled box, with content melted by mid-summer heat. The package contained a single ice pack, warm to the touch,, which is not adequate for an uninsulated shipping box. The end result: a disappointment.

Date of experience: August 1, 2025
Alabama
1 review
0 helpful votes
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Great service!
August 11, 2025

I had ordered a few tea samples, and they arrived super swiftly!

Date of experience: August 1, 2025
New York
1 review
0 helpful votes
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Fast and easy!
August 11, 2025

Trying to get European Cadbury products for a while - fast and reliable! Would shop again

Date of experience: August 1, 2025
Louisiana
1 review
0 helpful votes
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A Great Value!
August 11, 2025

I have buying tea from them for years. They have the tea I want at a price that is reasonable.

Date of experience: August 1, 2025
New York
1 review
0 helpful votes
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Seamless and easy!
August 11, 2025

Very easy ordering experience and everything showed up in a timely manner! Use mini jams as shower favors and they were so cute!

Date of experience: August 1, 2025
Ohio
1 review
0 helpful votes
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Very good service. Pot was nice.
August 11, 2025

Pot came very quickly and was delivered promptly very securely.

Date of experience: August 1, 2025
New York
1 review
0 helpful votes
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Always satisfied
August 11, 2025

We have been ordering from English Tea Store for close to 20 years and have never been disappointed with the product or service.

Date of experience: July 7, 2025
Pennsylvania
1 review
0 helpful votes
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Lovely Experience
August 11, 2025

I am a serious tea lover. There was so much variety to choose from I was giddy... LOL. Easy system to navigate and prompt delivery.

Date of experience: August 1, 2025
North Carolina
1 review
0 helpful votes
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Food was great!
August 11, 2025

I received everything faster than I expected, and it was packaged with care! Everything was great though I thought the bags of crisps would have been bigger

Date of experience: August 1, 2025
New Jersey
1 review
0 helpful votes
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Love this tea!
August 11, 2025

My wife and I enjoy this tea on a daily basis. I also keep my daughter and her family stocked with it too.

Date of experience: August 1, 2025
Georgia
1 review
0 helpful votes
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It was nice to have tea again
August 11, 2025

I was surprised that I had an order being shipped out. I just order when I have need of an item. I never realized it was a subscription.

Date of experience: August 1, 2025
Pennsylvania
1 review
0 helpful votes
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The "go to" tea store
August 11, 2025

Having a nice variety of products for your tea time needs, they are easy to work with and care about your satisfaction.

Date of experience: August 1, 2025
Michigan
1 review
0 helpful votes
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Got the tea I wanted
August 11, 2025

Got the tea I wanted when I wanted it----------------------------------------------------------------------

Date of experience: August 1, 2025
New Hampshire
1 review
0 helpful votes
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August 11, 2025

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Date of experience: August 1, 2025
Michigan
1 review
0 helpful votes
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Absolutely amazing
August 11, 2025

The website was easy to use and tea was easy to find. Shipping was fast and the tea is delicious!

Date of experience: June 23, 2025
Vermont
1 review
0 helpful votes
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Happy
August 11, 2025

I enjoy shopping at English Tea Store. The products are excellent. I love the variety of tea and British products.

Date of experience: August 1, 2025
Connecticut
1 review
0 helpful votes
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The box and the tea were very nice
August 11, 2025

Very easy to order and receive the tea is very tasty and there are a lot of varieties

Date of experience: August 1, 2025

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States