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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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Tennessee
1 review
0 helpful votes
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Online order
November 13, 2023

I found this sauce while on a trip to Newfoundland and it tastes very similar to Lea & Perrins steak sauce which you can't get anymore. Was glad to find that English Tea Store carries it rather than trying to find it in the store.

Date of experience: October 14, 2023
Michigan
1 review
0 helpful votes
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I enjoyed shopping at English Tea Store
November 13, 2023

Easy to find products. Interesting ideas for gifts.

Date of experience: October 14, 2023
Washington
1 review
0 helpful votes
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Pure Happiness!
November 13, 2023

Easy Peasy! I was so happy to find these. They used to be available at a few stores, but not for a long time!

Date of experience: October 13, 2023
Colorado
1 review
0 helpful votes
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My preferred breakfast tea.
November 13, 2023

So far, website is very user friendly. I hope everything else(shipping/delivery) is equally efficient

Date of experience: October 13, 2023
New York
1 review
0 helpful votes
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Bingo!
November 13, 2023

Everything about my tea, from order to tasting is positive.

Date of experience: October 13, 2023
Pennsylvania
1 review
0 helpful votes
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I like the tea it lasts a long time
November 13, 2023

It's getting better but still a little bit of a wait. I believe it took seven days to get her and I live in PA.

Date of experience: October 13, 2023
Montana
1 review
0 helpful votes
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Easy shopping with TONS to choose from!
November 12, 2023

The only difficult thing about the English Tea Store is narrowing down your choices of tea in what to try first. They offer lots to choose from and you can just browse through all of it or go through by tea type category if you know what you like. There is also edibles to try as well as tea accessories. It is the ultimate experience in tea shopping.

Date of experience: October 13, 2023
Georgia
1 review
0 helpful votes
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Great service, quick delivery. Keep cool with ice pack.

Date of experience: October 12, 2023
Oregon
1 review
0 helpful votes
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Tetley Tea
November 12, 2023

Very happy to order from English Tea Store. Orders are easy & fast

Date of experience: October 12, 2023
Texas
3 reviews
0 helpful votes
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Strawberry tea
November 12, 2023

Like the flavor. Will be ordering again along with other flavored tea, as soon as I find more flavors.

Date of experience: October 12, 2023
Massachusetts
1 review
0 helpful votes
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Good strong tea with floral tones
November 11, 2023
Updated review

I found the tea I like, and the price didn't increase since last year!

Date of experience: October 12, 2023

I clicked the offer to add my email and birthday month,...
August 25, 2022
Previous review

I clicked the offer to add my email and birthday month, but it wouldn't apply to loose tea purchases!

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Love the variety.
November 11, 2023

Time frame from purchase to delivery was phenomenal!

Date of experience: October 12, 2023
New Jersey
2 reviews
0 helpful votes
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Excellent service
November 10, 2023

Quick shipping and nice selection I love the cookies

Date of experience: October 11, 2023
Michigan
4 reviews
0 helpful votes
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Easy to Work With
November 9, 2023

Ordering process straight forward and easy. Delivery process was a little slow and lacked complete transparency.

Date of experience: October 10, 2023
France
1 review
0 helpful votes
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Perfect! Love your easy cold brew. Easy to pack and carry with me

Date of experience: October 9, 2023
Michigan
1 review
0 helpful votes
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Upgrading my tea drinking experience
November 9, 2023
Updated review

Took several tries to order. Found the ordering process cumbersome and difficult to go through. Am not a computer expert so it was difficult and somewhat confusing. Still, considering the tea cups it was worth it.

Date of experience: October 9, 2023

Took several tries to order
October 25, 2023
Previous review

Took several tries to order

Date of experience: September 25, 2023
Georgia
1 review
0 helpful votes
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Perfect return on my order
November 9, 2023
Updated review

Ordered my regular order of tea/ two kinds! Happy for my tea cup! Success!

Date of experience: October 9, 2023

TESTING NEW TEA BRAND AS THE LAST WASN'T SATISFACTORY
July 29, 2020
Previous review

TESTING NEW TEA BRAND AS THE LAST WASN'T SATISFACTORY

Date of experience: June 29, 2020
Pennsylvania
2 reviews
0 helpful votes
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First time buyer
November 8, 2023

The experience with this website was very easy to use. I am just fortunate that I looked up the plum preserves when I did before it was sold out.

Date of experience: October 9, 2023
Utah
1 review
0 helpful votes
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Double ordered by mistake.
November 8, 2023

I double ordered two sets of items and contacted English Tea Store to straighten out the order, which they did.

Date of experience: October 9, 2023
Kentucky
1 review
0 helpful votes
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I have placed many orders and have never been disappointed.

Date of experience: October 8, 2023

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States