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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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After my order, you continuously kept me in the loop. Letting me know when the product would arrive and double checking to make sure it did arrive as scheduled. Few companies do this! THANKS!
I hoped to re-order unflavored loose green tea in bulk quantity but had to order the jasmine green tea in 5 lb bags since it was all that was available.
Product and packaging are truly excellent. However, the $10 off $100 new customer discount promo could not be successfully redeemed at checkout.
Excellent shipping, delicious Cadbury's chocolate bars!
It is good store fast shipping and tea is delicious.
Everything arrived as promised. I will definitely be a loyal customer.
I have purchased items from the English Tea Store a number of times. The sell quality products and the delivery is always in a reasonable time. I enjoy purchasing items that I can't get in my area where I live.
Everything came as expected and is very good. I love the Irish coffee.
Very pleased with the consistent quality of the tea I've ordered over the years.
Disappointing glaze imperfections around the rim of the teapot and above the spout. Shape is beautiful and functional.
I am addicted to this tea. When I make a cup, I feel such a relief and calm.
Nice selection and ease of shopping.
Excellent description of products with pictures made my selection easier.
...for all things tea! Great for gifts, and tea necessities.
As always great selections and products. The inventory has expanded since I last shopped. Too many goodies!
Great products, ordering simple. I have never had a bad experience.
Great I'll be back, it was packed nice and I got quicker than expected!
Yes there is a difference between the tea from England vs US. They carry the real thing. Love the selection of other items besides the teas as well. Prompt shipping. Would recommend
Search is not good. Could not find Yorkshire red label under tea bags. Had to search for it individually then it popped up.
I have ordered from this store for years and I will keep coming back.
I received my order ahead of the estimated delivery date by 3 days. Happy to have the teas I ordered. I really like the Spring Pouchong oolong tea with it's wonderful aroma and taste.
Pretty good and delivered fairly quickly, Thanks very much
I've always had great service with the ETS. I love the selection of products and the ease of placing an order. I get my order when promised—and am delighted when I get to use the products for my "tea time".
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members