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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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We've been buying from the English Tea Store for years. Their product selection is great, they have sales often and delivery is quick. All products are packaged to arrive intact. Customer service is friendly and easy to deal with.
This was fast and easy! The shipment was packaged well and came within a reasonable time. I am happy with my order over all :)
Wonder phone support and fantastic tea! I always send teas to my family for holidays and birthdays!
These fabulous Glenfiddich tarts arrived promptly at our front door. Ordering process customer friendly.
I am Very happy with ETS products and services. Thank you.
Good website- great product & reasonable. Small jars are perfect for charcuterie boards & appetizer plates. Good quality honey & jams.
Great selection of teas and easy to use website.
Easy to order. Delivered within a couple of days. Enjoying my Daddies SAUCE.
I have placed three orders with them, and have loved all of my tea cups and saucers! Great prices on everything! I plan to purchase more from them!
Was brilliant because if you try to by English pickled onions in the supermarket they are silver skin not the real deal!
Found what I was looking for at a fair price. Nice to find the clotted cream and know that it would be delivered quickly.
Great selection of teas and tea making accessories. Nice selection of hard to find British food items also. Everything order was well packed and arrived safely. Only complaint is that I would have liked quicker standard shipping as I live only a few miles from their PA address. Customer service informed me that the items were shipped from another location though this was not specified when I ordered.
ETS never disappoints. Always high quality, great value and Yummy!
From start to finish I was extremely happy with the English Tea Store, particularly since they had my favourite biscuits at a very good price. Shipping cost was great and delivery timely. I definitely would order from them again.
Stocks all the goods from UK that I want. Takes PayPal, reasonable. My go to, tea shop!
Found what I wanted easily, and ordering took only a couple of minutes.
This is not my first time shopping with English Tea Store and it won't be the last. I love the vast selection of teas, cups and pots, and other accessories. It is very easy to navigate and ordering was a breeze. Thank you!
Website is easy to navigate and the products are described well. Thank you for such a nice experience!
ALL of the cookies were broken.
This was very disappointing and we will not be ordering them again
Fair prices, good selection, free shipping. Just what I needed!
Wonderful tea! We buy from the English Tea Store frequently.
Awesome. Order all my tea from the English Tea Store and they have great selections.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members