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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Awesome! I also love all your products - especially the English chocolates and biscuits! Reminds me of my 4 years in England where I went to Boarding School. That is where I met my dear friend, Kathy, who I dearly love and have kept in touch with for now about 55 years! She is English, lives in California - I live in Canada! So thank you for my being able to send her a little more than my love!
From order to delivery, everything was perfect! The photo and description were accurate and I love it. Will definitely order from you again. Thank you.
Kinda hard to close with the product upright, weird to have to review
Great selection. Excited to share in my holiday tea gift that I am shipping!
Have been ordering these two items for years; they are delicious and super traditional
Wish the monster munch didn't expire so soon. So disappointed. 1 week left
Great selection and great shipping. Received in excellent time frame.Thank you
Website was easy to navigate and had wonderful pictures to allow for easy shopping and matching!
This item is quality plus and makes a beautiful table setting. My friends were very impressed.
This literally took me about two minutes to go over the selection, add to my cart, and enter payment details. Shipping and handling was very reasonable.
I am a returning customer! Great shop.
So glad to be able to have this site to get the great products they have from the UK.
After two emails to Support and no response re a broken jar in the delivery a call took care of things
When my order arrived a couple of items were missing. I contacted customer service and I was quickly refunded.
Great product selection, great pricing and very efficient reliable delivery. I look forward to ordering from them every year!
The site is easy to navigate and has much better prices than other places I've looked. They shipped the items both quickly and carefully. Nothing was broken upon arrival. The items are very good quality! I'll be ordering again in the future to add to my daughter's tea parties.
I am satisfied with the purchasing process and hope to purchase more in the future.
Website is hard to navigate and prices went up way too high.
Dear Margery, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!
Online purchase was easy and delivery was prompt. I have purchase items before and will continue to use this company.
Great selection of teas that are not available locally!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mark, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!