On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The company is honorable and delivers what they say. I absolutely love the jams it's all according to someone's taste. But never disappointed when ordering and getting a delivery.
I was born and raised on the East Coast and loved the tradition of mince pie on Thanksgiving and Christmas. I've lived in Minnesota for many years and it is difficult or impossible to buy mince pies. I ordered mini mince pies and am very happy with them. Ordering was easy and the mini mince pies are wonderful. They are so delicious that I plan to buy them all year. They make the holidays so much more joyful and I plan to make the rest of the year joyful too.
Easy ordering, great service, on time delivery, and quality product.
The place I usually get the tea is out you have a new customer. Merry Christmas!
Great customer service. I have always had a great experience with the English Tea Shop
Any time I have placed an order online the items arrived quickly. I order stuff online that I can't find in the store and never had a problem with availability.
Very happy with my purchase. The order arrived in perfect condition.
We were able to find several items that we had been looking for on the website for our client's gifts. The process was easy, and price was within our limited budget as a small business.
Great place to purchase online product as describes and follows up to make sure item received and if satisfied
Items came as described. I wish the Scottish Breakfast Tea was not loose leaf but I should have read the description more carefully. I haven't tried the Christmas Pudding yet which is why there's no rating.
Looking for Christmas crackers with "pop" is getting hard to find. We have not tried them yet but delivery was quick.
Great teas! Help rid fibroids form my dauhter. We found English teas on internet and they actually give information about their different teas that you can read on-line. The priority mail got it here earlier, so they shipped it promptly.
Love the fact that you give so much information about your products! Can't wait to taste your teas. Only gave it 4 stars because it gave me difficulties accepting a password when setting up an account. I needed it quicker then the 27th so a forgo the free shipping and got priority mail for the 23rd. Hope it gets here then as it said it would. If I don't it will go down to 3 star for paying for the shipping for nothing.
Timely service and received well packed order.
Thank You
I've been a customer for several years with no complaints
I've been ordering from the ETS for several years to keep my wife in P&G Tips. Always fresh and prompt delivery, and I round out my orders with Walkers shortbread to reach the free delivery amount!
ETS has a very good selection. I will be purchasing the more.
Easy to order. Prompt delivery perfect condition. We order every year and have never been disappointed.
I had been looking for drinking chocolate and was pleased to find some at the English Tea Store. It was a good price and arrived when expected. Very yummy!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tea Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members