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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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The swiftness and efficiency with which the order was handled was very impressive.
The fruitcake arrived in a timely manner and was extremely tasty.I even gave some to friends.
I will,unequivocally,consider buying again.
Thanks again English Tea Store and best wishes to You and Yours for a happy and healthy Holday.
Thank you for the swiftness and efficiency with which the ordered was handled.
I didn't have to wait long for the items to arrive,not to mention their respectful tastes were exquisite.
Intent on ordering again...likely something else though.As I iterated,I loved the fudge,but there's so many tempting delicacies to choose from,so I'll opt for one or more of those.
Thanks again and have a great and SAFE day!
My teapots were beautifully packaged. And the teapots themselves were in excellent shape.
I wish you also sold South African and Zimbabwean products. Thanks.
Thanks for the great tea. It's good to deal with someone who deals only in tea.
My shopping experience was very good. Easy to find what I wanted.
I found English Tea store to have a good variety of items for tea lovers!
I was able to purchase the tea i was looking for and then was offered a discount code.
Best selection of black tea I've ever found, online or off. Try mixing Scottish breakfast tea with Irish breakfast tea for an amazing "cuppa!"
I discovered English Tea store many years ago and have found it to be an easy way to try different teas, no matter where I was located.
Excellent Tea that came promptly as promised. Delicious
Shopping was easy, the products were fresh, and the customer service was even better. Highly recommend this store!
The site was very easy to negotiate. The selection was wonderful and had all the options that I had hoped for!
I had to ask for the tracking number but I felt like I was dealing with a real person and not a Bot.
Quick delivery, order was fresh, packed well! Very happy ordering here!
Easy ordering, good prices, great selection. Thought I'd give it a try and was glad I did.
Tea set was sent in envelope vs a box. It arrived in pieces.
French blend is wonderful and hard to find. I will order ongoing. Great customer service.
The shipping time was reasonable and the over all experience was satisfactory.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Terry, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!