On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shipping of over $30.00 for this small, light order was excessive, in my opinion, even if I was bit slow in placing my order this year.
A little disappointed to see that your tea selections have changed so much in three years.
Quickly ordered. Quickly sent. Quickly received!... Quickly drank! So delicious!
Quick and responsive service
Quick and responsive service
I ordered half a dozen jars of Marmalade and they charged my card then said item not available. They haven't returned my money.
Have been pleased both times I ordered. Good place to find fun treats to try without having to order a big box like you do on Amazon.
This is a great shop with lots of lovely teapots. The order came quickly and was wrapped in lots of bubble wrap. I will return to this shop next time I need a new teapot or another of a different size.
Ordering is doable on a phone but would be much easier on a computer.
I got the and they are very good. I keep them in a cool dark place to preserve them. They both taste great and have very good flavor. I will be ordering more tea very soon!
Excellent prices, fast shipping, high quality products. Looking forward to conducting more business with English Tea Store.
Once I surveyed the website, it was easy to shop for what I wanted. They have a great selection of everything "tea". My order came quickly. I was impressed when I received an email from the company following up on my order. I highly recommend this English Tea Store for every thing tea. You won't be disappointed!
I have not yet tasted my teas. But by the smell I'm going to really enjoy them. I ordered chocolate mint flavored black tea sampler, the China Jasmine green tea sampler, Blue Suede Shoes green tea because my brother said it was really good, and I ordered the Buckingham Palace Garden Party tea loose leaf sampler. These all looked like they would be awesome tasting teas and I look forward to tasting them. I had just bought me a coffee press which I can use also for loose leaf tea. So wish me luck that I do it right.
I hit a sale and got free delivery. Easy to navigate website. Likes the size choices.This is why I chose to purchase the teas I did at this time. I was very pleased.
Thank you for your wide selection of fine products! My family loves gifts from here.
My sister was very happy to receive Gluten Free cookies. She was able to enjoy cookies like everyone else.
Tried to get the jam set from other places advertising on Amazonand both cancelled te order after it was supposed to be delivered. So I tried the English Tea Store and they delivered the product as promised and even with shipping was cheaper than the Amazon price. And my Mom loved the little jams. Great experience.
Excellent variety of products. I love Bachelor's soup which is hard to find. The pricing is way better than Amazon. Ordering was easy and delivery was fast. Product is excellent.
So many choices! Fast delivery. Teas are always delicious.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your review and comments Jennifer! With reference of your order number, it seems your order has been delivered,kindly please check your e-mail and We’d like to invite you to check out more of our product selection, we work hard to deliver great products at low prices for our customers (https://www.englishteastore.com/teasets.html)