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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
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Very efficient, easy ordering on line. Good prices
The ordering process went very smoothly and I am enjoying my tea very much. There are many varieties of teas to choose from which is a plus. The only negative I have is my order didn't get to me fast enough, lol.
So wonderful to be able to source products from the UK so easily!
I always by the English Tea-store brand tea. The tase is incredible. The closest I can get to having tea in England. Very flavorful
I had looked at a lot of places selling Brown Betty's I was a little shocked actually the prices seem to have gone up over the years but I suppose that's the way with everything these days. However this was not a disappointing purchase by any means and I would have to say that the videos that the English tea store has on YouTube definitely helped as well very glad I got the eight cup. Ordering and shipping was a piece of cake( strawberry sponge to be exact haha) I guess the waiting was the hardest part which wasn't bad but just like any kid waiting in a candy store for his candy the waiting is always the hardest part now isn't it.
Always a pleasure dealing with English Tea Store. Your teas always get rave reviews at our Saturday high tea!
We at Baker House appreciate English Tea Store's service, selection, and exceptional quality. It's what makes your teas the only choice for our weekly high tea that we hold within the parlors of our Queen Anne Victorian Mansion.
Choosing the tea pot was simple, but the delivery took forever.
Easy to order from Amazon. Decaffeinated Irish Breakfast tea is hard to find. It's here!
I was happy to find affordable mini fig spreads for a lunch we put on each year for 50+ people. It was exactly what I was looking for and a great price.
Very easy to navigate. Lots of tea to choose from. Lots of info. Has accessories too.
Not the fastest, but the service was good, reasonably fast, and well packaged. I'm basically happy
I am hosting a bridal shower - an afternoon cream tea. Not only will this tea chest provide many options for the attendees, the bride-to-be will have a nice souvenir of the event. Additionally, I ordered the brass plate engraved with her name and the date. I hope she loves it!
Teas arrived as ordered and taste great. I appreciate the samples so I can try various teas.
Since I ordered scones and plum pudding and kaleida cream for my sister-in-law and brother-in-law for Christmas they absolutely loved everything and she was and my sister-in-law really enjoyed the clotted cream so I bought more for her and I'll probably buy more again as her birthday is soon.
I've been buying this tea for a few years now and it is the best, flavorful with plenty of oomph to get to you going in the morning.
You stopped carrying the Scottish Breakfast tea I have been getting for the past few years. I'll see how well this one works for me.
Wonderful selection of tea. Ordering was easy and it arrived quickly.
Dear Carol, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I found what I was looking for and the price was very reasonable.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Christine, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at [email protected] and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.