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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Had to chat and get a phone number, but Jennifer and Sam helped me through the process. They are a great company and always have great and quick service.
Quick and easy, ETS has been selected as a favorite site and a great source of gifts for my circle of friends.
Love both these teas! They came sooner than I expected.
Very pleased with product and service. The Economy Shipping takes a bit of time, so it's worth trading up for the Ground Shipping at least.
Good descriptions of items, presented clearly, have used this vendor before
I was made aware of where my package was at all times!
Thanks for the discount, I am on a fixed income and it is a very big help
Your teas, especially your Buckingham Palace Garden Party tea, are always top-notch.
Thanks for existing!
Very easy shopping experience. Love the merchandise and it always makes wonderful gifts for my grandchildren.
The website was very easy to navigate. Found everything I was looking for very easily. Would recomend this site to anyone and will be shopping here again.
I was surprised to find that the tea bags in the 50 count boxes weren't individually packaged and labeled. This, of course, means that if I want to tell one from another I will have to leave them in the original boxes.
Normally, I buy several different types of Taylor of Harrowgate, pile them into a large tin and pick the "tea of the day" every morning.
Pricing is very competitive, shipping and packing is fast and excellent.
Great website. Easy to find what I wanted. Fast shipping
Pieces arrived on time, packaging was excellent, and everything intact. The price was right, the bone china was delicate and lovely. Will definitely deal with this company again!
On a whim decided to try the store, could not possibly be happier with having done so. Will definitely order again.
I just love this store. The only problem I have is that there are so many delicious teas, how can you choose?
I love just about anything English or anything made in England or anywhere in the United Kingdom!
Yorkshire Gold is my favorite tea and the Rnglish Tea Company is the only site I could find it. I was able to easily place my order and 4ven better, I received it within a day or two. Great company!
It's easy to navigate through the website & I'm able to find what I'm looking for right away.
Haven't tried either one yet, but I know they will be very tasty and healthy. The 4-star rating is because there are no instructions for the ginger-turmeric loose tea. Specifically how much per cup and how long to steep. I see various steep times on the Internet and they are usually for starting from scratch with fresh ginger and turmeric.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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