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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Really great product and is as website promised. Thanks!
The English Tea Store's website was easy to navigate. The processing and delivery were quick. The communications from order acknowledgement/confirmation to delivery follow-up were good, concise, and appreciated. Thank You!
My initial order arrived quickly. One item had been damaged in transit, but was replaced within a few days. Excellent products, shipping speed, and customer service.
My order was placed and received in a very timely manner and I love the Buckingham Palace Garden Party Tea! I liked the different options of what kind (loose leaf or tea bags) and the price was right! I prefer loose leaf but because I am the only tea drinker in our home, I can't drink it fast enough, I ordered the tea bags and the taste is just as good as loose leaf. Thanks you for offering this tea!
The prices are the best and every item I get from the English tea store is awesome! I'll keep coming back plus the shipping is so fast! Love love love!
The box it comes packed in will become a permanent part of my household... and I will have so many hours of tea and friends -- all those tea bags and all those choices!
Fast shipping, reasonable prices, excellent availability
Person we spoke to was helpful and explained the program.
I wanted to try British chocolate and found it on this site. I found the price to be very reasonable. I received my chocolate bars pretty quickly. I also really enjoy the chocolate.
We are very please with the organic English breakfast tea we ordered. It came in a huge bag, it has delicious flavor and is nice and strong. We also ordered the Indian spiced chai and unfortunately it isn't our favorite- very strong fennel flavor. The two large bags arrived separately, I wish they had arrived together in one box. We will definitely be ordering the EB again.
Was able to get loose leaf and bags of multiple varieties.
Ordering on line and having tea delivered is a great convenience...
Tea is too expensive, and shipping is outrageous. I wish they would change one or the other
Love Free shipping since your Shipping is so Expensie
We have been unable to locate Twining English breakfast tea in extra bold. They have switched to Extra Strong and claim that it's the same formula; however, we find it weaker. The English Tea Store had the extra bold which we will continue to order as long as they have it in stock.
After Cost Plus disappeared many years ago I had given up finding them anywhere until I discovered English Tea Store. Thank you
I received the merchandise in less than 3 days. Carefully packed!
Easy and fast and the tea is perfect can't say enough about the overall experience was great
Easy to navigate web-store. Item is exactly as described, color as represented in description. Well packaged. Shipped and received in timely fashion. Very satisfied.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members