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The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
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Experience was 10 out of 10! Would order from the English Tea Store.
This was my first purchase. I bought the EST Honey Sticks in Clover, Lemon, Mango, Mint, and Peach in the 20 count packs. I've only tried the Clover, Lemon and Mint flavors so far. Pricing was reasonable, product packaging/material was great with fast shipping. Overall, I'm pleased with my shopping experience and purchase. Will shop here again.
Easy to navigate, great service, and really good value!
Very satisfied with service and product. Been looking for awhile.
Quick and easy, exactly what I wanted with no problems.
Easy ordering. Arrived with care. Would probably order again.
The website is fairly easy to navigate. My overall experience was good
Easy, good selection. Tea seems to be high quality, second order.
I found the tea I wanted. My only complaint is that when putting in the search for decaf tea it brought up regular tea also.
I have been happy with everything I have ordered from english tea store.
Ordering this tea set was simple process. The set is beautiful.
I get prompts from other tea purveyors all the time, but English Tea store is the only one I end up buying from in the end. I find their prices fair and their selection strong. The shopping experience itself is easy and clear, and the shipping is always on time.
English Tea Store's shopping portal has always been easy and pleasant
Teapots are very pretty and very reasonable price.
Easy to use the website. Purchased many tea pots from this store. All are great prices and very good quality
I have not made the tea, yet, but it arrived quickly and looks great!
Lots of variety of items to chose from. Decent prices.
The tea has been great so far. These are a great surprise!
The purchase was handled professionally and in a timely manner. The products are exceptional.
Loved my order. Packaged well! My purchase was given as a gift. The recipient was very pleased!
Excellent pricing and quick shipment. Sections are much better and all in one place.
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


Thanks for the awesome review, Fran! We work hard to meet expectations and we’re happy to hear we hit the mark for you. Have you heard of our Tea of the Month Club? It’s a great way to try a variety of our products for a very low price and we always include a free gift every month! You can check it out here, https://www.englishteastore.com/subscriptions.html.