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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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The price is very reasonable. It is about $10 per box of 80 teabags in comparison of about $14 per box with Amazon.
I received the package within a week after ordering. I think it's okay.
So easy to get good treats! Thank you!
Too bad the allsorts were in such limited quantity that I couldn't get the bulk discounts. I love me some allsorts!
Found what we were looking for and more. Variety of tea and and smaller sample sizes makes trying something new easy on the wallet. Everything we ordered arrived undamaged in a reasonable amount of time.
I found the product I wanted by using the chat icon,they promptly sent me a link that took me to my request,and the checkout procedure was fast and easy as 1,2,3.Thank you team!
I was very pleased with my items, it's very hard to find them in the stores
The experience of ordering the tea was good -I just was not pleased with the teas. I have a friend who will take them and possibly use them.
They shipped the product without any protective packaging. Both items arrived broken and shattered.
One item in their favorite is they refunded my money after I send them a picture of how the products arrived
Dear Vivian, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Great products, easy to order...thank you!
I ordered these mugs for my sisters birthday.
She had a big smile when she saw them!
Thanks again!
I was looking for a traditional small tea pot - for one person. And I found it! In several colors. The price was very reasonable, the quality is excellent. I'm very happy.
Couldn't find my peach Maman preserves anywhere, but you had it. It was priced fairly and free shipping. I'm very happy and will buy again.
I was sad when the convenience store me stopped selling fresh brewed peach tea. I found the cold brew peach tea bags. They are wonderful. I can easily make my peach iced tea anywhere I like.
I always buy my bulk tea from them. Great packaging and quick shipping. Great prices.
I love the tea and I love the prices.
Delicious treats for my British sister-in-law and family. Easy to shop and navigate the site.Quick delivery and packaged well. All you have left to do is enjoy!
I'm so glad that in my search for tea, I came across this website. I was able to find the brands I was looking for. I am saving this to my favorites and will be a repeat customer.
Was looking for southern rubs. My last order was from the BBQ Guys, but they stopped making it. Was grateful for the quick ship and delivery.
Amazing snacks I can't find near me and I enjoyed them growing up
Yummy honey with a deep,rich flavor. Delicious in tea, on toast and oatmeal! 👍👍👍👍
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Laura, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!