On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great selection of teapots and great prices! Website easy to navigate, order arrived fast.
The loose leaf tea is delicious as always and I loved getting a variety of flavors try. My kiddos fell in love with the curly wurlys!
Since we gave up our caffeine in coffee format our oldest was studying in the UK and she sent us a box of Harrod's Breakfast Blend teas and that was all it took! We found our favorite tea in your shop and for the right price and in the right packaging and so we ordered it. Loved it! Thank you!
It was easy to shop and the tea pot was just like it was described.
So happy to be able to get the same great tea here in Boston. Brewed strong and quick.
As an Aussie expat, finding this store was a bonus. Great prices and fast shipping makes them my first choice.
Searched for the tea I was interested in and this I determined was the best option.
It was an easy process to order. And shipping came at the projected time. However, we were looking for 100% agave sticks. When we tasted then it still tastes like there's honey. It would be great if you could add if it's 100% or contains honey. Overall it's was a pleasant experience outside with your company.
The website was easy to navigate and the delivery of the product was prompt.
Favourite tea back in pantry! Happy to have found you…,,,,,,.,,,,,,,,,.,
Wonderful tea! I will order again. A great full body tea experience. Much better than American made teas
These arrived faster than I expected and were in perfect condition!
Harder to find item locally, came quick and perfect condition!
Great tea, prices, ease of use and often quicker than quoted delivery time.
Easy shopping, prompt shipping. Arrived in plenty of time. Discovered new products to explore in the future.
The tea I ordered is excellent and was delivered in a prompt manner.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members