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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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There's a large selection of tea and more and the price is good. The website is easy to navigate and shipping was prompt after my purchase.
Everything recruited in a short amount of time in good shape.
Thank you.
Wonderful customer service, and a wide variety of fine tea, accessories, candies, jams, and other interesting items. As a lover of tea, what has made me happiest from the English Tea Store are the teas made by Taylor's of Harrogate. I was given a sample box of several different tea bags that they produce, and every one of them was outstanding. Of these, I really enjoyed the bright, unusually delicious lemon orange blend, as well as the fresh, well-blended Earl Grey, English Breakfast, and the robust Assam of India, which I have never tried before and found to be excellent. I believe the English Tea Store carries the best stock of various products to tea connoisseurs everywhere Highly recommend!
You offered a 10% discount for orders placed before April 21. I added the discount code, only to be told it wasn't valid. I despise clickbait. Don't make offers your customers can't redeem.
Love all my purchase. Ups delivery to postal delivery took way too long. Sat in postal service over a week.
The product line is extensive, so I am able to enjoy the best of British food and drink that I so often miss! The items were packed well for delivery, and the delivery time was very good. Well done!
Shipping to the US was smooth and easy, my package was secured very well, and I received exactly what I ordered. Will shop here again!
We had this on a recent trip to ireland and were so happy when i found your shop and was able to buy this. My husband was super happy
I'm happy to have found your site. Your price on my favorite Irish tea was very reasonable and delivery was surprisingly prompt!
I missed a tea that I used to drink and forgot about. I am working my way through my old orders to find it and have enjoyed the experience of being reintroduced to the teas at the English Tea Store.
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Ordered mini honey jars. The order came on time and was accurate.
Excellent service. Order received promptly and as ordered. Teas are of excellent quality.
I like this site, I found several items I wanted to purchase...starting with the Cobalt Betty Teapot! Site is easily managed and shipping is quick. The Irish Breakfast tea I purchased is nice and strong, just how I like it. I'm certain I'll be back to purchase more at a later time. It was an uncomplicated shopping experience and I appreciate the follow-up feedback from the store.
I absolutely love Taylors of Harrogate Decaffeinated Breakfast tea, but I can no longer buy it locally. I am so glad that English Tea Store exists and provides such great service!
Good communication, quick shipping, definitely recommend!
Easy and quick ordering, quality products, packaging was perfect.
Always the best selection, great products, and prices that cant be beat
Ordering was easy on the website. Delivery was quick! Making choices of which to teas to sip - now that was a fun challenge!
I've never ordered from this site before and was a bit scared to, but I did it anyways. I would definitely recommend this store! My order came in way sooner than I had expected (I'm not in the UK). They had left an ice pack in the box for my order, I thought that was super thoughtful and nice because I saw an option for me to pay for an ice pack, and I didn't. Overall, I say I would definitely order again!
Great selection. Fast shopping. Excellent quality.
Easy to find the teas and more. Don't care for the shipping charge otherwise the site is easy to navigate.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members