On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was able to find what I was looking for as well as see great suggestions to try. Once l made my selections I kept reviewing new suggestions and found great new flavors to try.
This is my third time ordering from the English Tea Store, and every product I've gotten is beautiful.
All items arrived, well packaged and undamaged. This is a great shopping site for those who enjoy hard to find UK products, at good prices. I'm happy I found it, and that shipping is free after a moderate purchase.
Nice product but shipping took forever, to the point where I even forgot I ordered it. Glad it came but started to get worried it was lost in transit.
I decided to try the Twinings Earl Grey with Lavender and the Lady Grey teas, I love them both! I like my tea strong so I use 2 Lady Grey tea bags to 12 oz of hot water and steep a good 20 minutes.
I placed an order; they sent it to me. I was happy.
Ordering online was easy. The order was filled quickly and I received everything packaged very well!
They are extremely beautiful and I love them...the only thing is they are not as thin at the rim to drink from. I have some others that are labeled Gracie bone china and they are much thinner. But these are beautiful and will make wonderful friendship gifts! Thank you!
I hadn't ordered this product (Typhoo Decaf Tea) for years and was about to run out. I was afraid it might have ceased to exist and was SO happy to find it online and that the ordering process was so easy.
For many years I had been able to buy PG Tips tea at a local grocery store.
When they stopped carrying my favorite tea, one Google attempt led me to the English Tea Store.
Easy ordering, reasonable price and quick receipt of the smoothest tea saved my afternoon cup of tea!
Very easy to order and also get your items in a timely fashion. Good quality tea and delicious snacks too.
Great checkout and easy to find items I looking for
The website was very easy to use. The delivery came exactly when they said it would. The product is amazing and the pricing was good. I highly recommend the Typhoo decaffeinated tea
Allowed me to get around Hershey's illegal block of importing real Cadbury chocolate
There are so many quality products to choose from. The site is easy to navigate, select, and order. Ordering is easy. Fast delivery. Packaging is well done. Enjoy trying new items especially English and other British foods and teas.
I'm thrilled there's a place where I can order my favorite English teas.
Good prices, great products, and great service are hard to beat.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members