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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Buying was easy, low prices, and quick shipping. I am thrilled to have found a way to have the Violet Crumble bars.
Ordered some favorite treats and tea. Everything was fresh and delicious. And it came super fast!
My wife's Australian so my son and her love vegemite, this is the cheapest we have ever found it in Canada and the USA. The Cadbury twirls were a bonus. The products arrived perfectly and we were very happy with it all.
Ordered chocolate bars that are unavailable in my area. They were well priced and great quality. Easy to use interface and shipping was relatively quick.
Will be using the clotted cream in a few days. Will know then how our complete experience is with the product.
Good selection and prices are reasonable. The ETS loose tea blends are some of the best I've ever had.
I have always been a fan of Bon Maman so when I saw this deal on the small jellies. I ordered right away. It came quickley and packed well.
I was very disappointed with this attempt at bringing back the violet crumble bar
Got my product delivered to me in good time. The treats were all intact. I loved what I got!
I usually rate higher but you were out of stock on the item I wanted most to order (Taylor & Harrogates Yorkshire Gold Tea Bags). You were out of this item the last time I ordered as well.
I usually rate higher but you were out of stock on the item I wanted most to order (Taylor & Harrogates Yorkshire Gold Tea Bags).
I would recommend your company to anyone looking for exceptional bone china. Great collections and prices were better than other companies.
The items I ordered came incredibly quickly and were of excellent quality
I received a similar but incorrect item and was later given a refund when I contacted the store. Honestly, I would usually prefer to not be sent anything rather than be sent a substitute item. I ordered a specific product intentionally. However, the people were very responsive and friendly.
They tea samples were yummy. Will definitely order from them again. They have a great selection of many teas.
The company offers a great selection of quality teas. Reasonable shipping charges are a plus!
Satisfactory. Lack of communication. Extended shipping length.
I'm throwing a tea party bridal shower and wanted a couple of specific products that I couldn't find locally. I received exactly what I needed from the English Tea Store quickly and accurately. Thanks so much!
All aspects of English Tea Stores service is more than adequate. Some products are so desirable that they run out of inventory.
Consistent excellence in all regards.
Very easy and so exciting to get my favorite snack. Im ao glad you carry these! Thanks
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!