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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I was happy to find a company where I could order some of my British faves.
So many great products! Loved finding these products and easy to order and a good price!
So nice to be able to getsome of the things that I miss from Home
Good to know where I can pick up some of the things from home
Website was straight forward. Easy to fine my item and order it. Shipping was quick! Will order ahain!
Fast shipping, great service, wonderful tea. I also love Peach ice cream tea.
I love the flavor of this strawberry & vanilla green tea wirh a touch of agave'!
Love that I can get my Walkers Salt and Vinegar crisps and my raspberry tea so easily. Thank you.
Recommend the Tea store as an excellent site to order your favorite teas, tea pots and tea compliments.
I love your selections. Please remedy the out-of-stock items situation. I wasn't able to buy a few things I was specifically looking for,
Just barely ordered. Check back after I receive the order. Thanks
No tracking information available an no time frame to receive items.
Order arrived within the time prescribed and was a good value.
Website is easy to navigate and prices are reasonable. I can't comment yet on the quality of the tea.
Easy shopping and the products were o. Target. They will make perfect Birthday and Christmas gifts.
Great pricing, fast service, looking forward to my next order
Excellent customer service, timely delivery, but did not care for the taste of the tea I chose
Great products.
Timely.
Good service. (Did exchange an email with Customer Service.)
Will buy again.
Great selection and good prices. Love the free shipping. Will not buy tea anywhere else.
Grear selection and good prices. Love the free shipping.
I ordered...you did a nice job packing and delivering. It did take a while for delivery...but it all arrived for my.mom and her mother's day gift.
Everything I have ever bought from the English Tea Store has been good quality products - whether it was tea or accessories.
Great communication. Fast shipping. Well packaged. I will definitely buy from this seller again.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!