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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Fast shipping, Good Packaging. We have been trying new tea's. Will order again.
Bought the fabulous hazelnut Cadbury bars and they arrived just fine, a little broken but no melting at all which was no problem as they were just for me.
Much better than the Cadbury's made in US. Creamy, soft, rich. Yum!
My friend started this after bringing me home a Cadbury from Ireland. What a difference!
English Tea Store has great prices and an amazing selection!
This is a no BS business, they are prompt and precise. Very quick service!
ETS is one of my favorites. I like the quality and selection.
Items are pictured and described well.
A co worker brought in some goodies (chocolates) from the UK and I could instantly taste the difference from USA Chocolate - UK hands down one of the best chocolates i have ever tried. So I found your website and order a ton of goodies. I have enjoyed them ever since.
I ordered Lylles golden syrup and treacle, and they arrived undamaged about eight days later. Happy camper, end of story!
I love my English Teas. I like the convenience of ordering on line.
I've always had a good experience with English Tea Store as it is one of the few that carries the items I use most frequently. I always used them as a wholesale source back when I had a tea shop. Now I use the items for personal use...
Had an inconsistent time locating products. Looking forward to getting my goodies and very thankful for free shipping 👍🏽👍🏽 PS. Order arrived in great shape - they are going to make great gifts.
Had an inconsistent time locating products. Looking forward to getting my goodies and very thankful for free shipping 👍🏽👍🏽
The items were all packaged very securely with plenty of air filled wrappers securing each item individually. The items were very fresh. I was really impressed and will be looking forward to purchasing more in the future.
Came to the house sooner than expected. Very happy with delivery! Packed well.
I do all my tea shopping on this site. I've gone to other local tea stores, but their prices were much higher for lesser quality and smaller selections.
The Buckingham Palace Garden Party blend is my favorite!
I always love everything I get from here. The Simpkins drops are amazing.
The cold pack from my bakewell tarts was very hot didn't keep it cool, but they still tasted delicious, you Lisa barbecued dry marinade on a lot of things very tasty. The rest I will use as I need it.
Items I wanted Walker crisps missing!
Very easy to place order and to pay. Very clear instructions and ordering procedures.
I love your descriptive pictures and flavor profiles. Beautifully represented
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the awesome review, Victoria! We work hard to meet expectations and we’re happy to hear we hit the mark for you. Have you heard of our Tea of the Month Club? It’s a great way to try a variety of our products for a very low price and we always include a free gift every month! You can check it out here, https://www.englishteastore.com/subscriptions.html