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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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My order was delivered very quickly (2 days), well packages, accurate and in good condition.
My daughter and I used 2 different honey sticks in each flatware/napkin packet we put together for a baby shower. The honey sticks were one of the inexpensive ways we used to make the tea party offerings fun and tasty for the 25+ people who attended.
Great product. I accidentally dropped my tea cup and it is nice to know English Tea Store could replace it. The color doesn't match exactly, but it is close enough to the pot I purchased from the English Tea Store.
It was hard to find shipping costs and your terms.
For all seasons of the year! The quality and the price are just what we needed!
Product was shown on website. All teacups arrived unbroken and in good shape. Very pleased with product.
Found what I needed, delivered with care in a reasonable time.
The website was easy to navigate and the ordering process was simple and straightforward. Delivery was fast and the chocolates arrived in good condition.
Very happy to have found this store! Great selection of products so miss from Ireland!
I always get fast service and a fantastic product! Occasionally I try something that is not my cup of tea...sorry had to use that pun. But it is rare for me to try something from there that I don't absolutely love. I will keep coming back to them and always recommend them.
I have always loved everything that I have gotten from this shop!
I loved browsing through the flavors of teas. There was so much to choose from. I also bought some Cadbury chocolate bars. I could have spent hours ont the site. I found a lot of future gifts to buy as well.
Haven't tried everything yet. The marmalade is wonderful!
I can find all kinds of teas and tea accessories I need or want. I love shopping on your website
I love shopping with the English Tea Store, everything I order is always fresh and the jams and clotted cream are so creamy and tasty. Thank you 😊
I don't honestly recall how it was, it was quite some time ago.
Thanks, English Tea Store, for the great jams. Quality item, quality packaging, arrived with care and speed. Would recommend A+++
Easy to order. Not fond of the shipping fees and shipping was over a week.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the awesome review, Susan! We work hard to meet expectations and we’re happy to hear we hit the mark for you. Have you heard of our Tea of the Month Club? It’s a great way to try a variety of our products for a very low price and we always include a free gift every month! You can check it out here, https://www.englishteastore.com/subscriptions.html.