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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Arrived nicely packaged and without delay. The item was as described.
I fell in love with Follain because it allows more flexibility with my restrictions! Thank you English Tea Store for selling their brand!
Good quality tea. They should offer more fruit herbal teas, and reduce their free shipping minimum.
Order failed more than 6 times before I telephoned and gave the order.
Hello, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!
I love shopping at this vendor. The products are high-quality and prices are reasonable. Shipping is quick.
Shopping at the English Tea Store is easy and fun. I love seeing new tea blends to try
Good experience purchasing from this vendor, will definitely come back for more
Thank you! Enjoying my biscuits with my afternoon tea. Thank you for the fast and fair prices.
What is there to say, I have been buying from the tea store for several years. Always a good experience and the best Assam tea on the market.
The English Tea Store has always filled my purchase quickly and correctly. What more can one ask.
A very nice tea pot at a reasonable price...although the color is more blue than teal, but still nice.
Well, 50% great tea and 50% not-so-great-to-horrible. I hope for better percentages the next time.
Fantastic teas. But, as I mentioned once before, you need to work on your shipping. The shipping box came a little compacted. In fact, it looked more like an accordion. This is not the first time and not the first time I have mentioned it in a review. Fortunately, the PG tips survived intact as did most of the cookies. Is it just me or is anyone else having similar problems?
I ordered some loose leaf tea to use in my one cup teapot. Also to have a tea party in my antique tea set with my granddaughter. Love the flavors!
Great site, love the merch - just a bit disappointed that the knob on my pot lid was broken upon arrival. Pot is definitely usable, but still...
I found the tea I was looking for that I couldn't find anywhere else (here in the States). Very reasonable pricing and shipping cost, and it got here quickly!
Very reasonable prices. Nice selection. Packaged Very good.
See above. This site is ridiculous. I have nothing to say on this issue and it's demanding at least 50 words before I can submit the rest.
I was very happy to find exactly what I wanted, and will definitely be visiting the store again in future.
English Tea Store is the very best source for an impressive variety of loose leaf tea. So glad to have found this company!
Yummyyummyyummyyummyyummyyummyyummyyuyymyummyyummy
I ordered this teapot in black...it is lovely in person, but this is not a 6-cup pot. Much smaller than expected
Love my elderflower cordial which came well packed and protected from breakage!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the awesome review, Cristiano! We work hard to meet expectations and we’re happy to hear we hit the mark for you. Have you heard of our Tea of the Month Club? It’s a great way to try a variety of our products for a very low price and we always include a free gift every month! You can check it out here, https://www.englishteastore.com/subscriptions.html.