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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Fun website. Usually has what I am looking for from over the Pond. Thanks much
Excellent thank you but can you get Ringtons tea and stuff thanks much
My order arrived quickly. Unfortunately the lid of the marmalade was loose and marmalade got all over everything. Fortunately the tea was in wet proof boxes.
Found what I was looking for easily. Looking forward to receiving the products.
So easy and products are so delicious!Love all the items that you offer. Different eating experience for me and my grandchildren.
This is the last time I order from this company. A Sencha green tea I normally order was shipped this time around with a complete different color and taste. I reached out to customer service and all they could tell me was a vendor must have changed. That was the same information shared with me on a previous order on a different tea. Customer service had no other solutions besides that comment.
Ordered 3 variety irish scotish yorkshire go ll d
Good selection of more robust teas
Received in shory order.
As usual, tea arrived when expected. No more needs to be said.
Quick and easy with marvelous descriptions of teas and the famous English tea pot. Love the history of the Brown Betty!
I was counting on the package and it was cancelled 1 day before it was supposed to arrival. Multiple days after the order was placed.
Dear Shiri, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
It was prompt. I do not know if the cream order is good. It is in the fridge for now.
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Received tea in a few days exactly what I wanted. I am enjoying the tea.
Repeat customer and will continue to be. Great products and highly recommend seller!
Found by searching for Batchelor's soups, bought a bunch to stock up. Prices way cheaper than the Zon, and got here pretty quickly with just the economy ship.
Product as described and arrived in a timely manner! Looking forward to creating holiday favors using the tea,
The tea arrived quickly and smelled very fresh when I opened it.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jeff, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!