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Elegant Themes Reviews Summary
Elegant Themes has a rating of 3.9 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elegant Themes most frequently mention support team, customer service and extra mile. Elegant Themes ranks 6th among Website Design sites.
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These guys are really patient, helpful and willing to share your problem. Although sometimes they are not able to help with beyond-the-support demands, they share information how to get to your goal. I have to thank to Goran for saving my day!
I've recently tried to redesign my website using the Divi/Elegant Themes package supplied on my hosting server but oh do I wish I hadn't. The package looked great to begin with but very quickly it started to go glitchy and ended with me being locked out of the admin section for 2 days with my site now pointing to a bland WP test page. The 24/7 support team were next to useless taking hours to get back to me then simply giving links to articles that had nothing to do with my problem. Now they don't even reply. STAY AWAY FROM THIS PRODUCT
It's the greatest and most customizable WP theme & builder (DIVI). It's a lot easier than it seems. Much easier and faster than VC.
Thanks so much for your 5 star review Marcus! Glad to hear Divi is the greatest for you. :)
Their themes are good, and I have worked with one of their themes, easy to work with and plain simple. Also their support was a bit slower at first but then we worked it out. Good times
I checked my affiliate account with Elegant themes on the 1st of the month as the cutoff for monthly commission payments ends at the end of the month.
I check again on the 2nd of the month and discovered they had removed $100 from the previous months commissions.
This is theft as there's no write back after the month has ended.
I guess any merchant can get away with stealing affiliate commissions from overseas affiliates and there's nothing you can do about it.
Thanks Nick!
Their themes are great, and we use them along side with other app themes, from companies like sitemile and templatic
I'm using a theme with another theme from SiteMile.com and they work great together. Its true that the sitemile developer was paid extra to integrate the two themes but they work great. Very good outcome. Recommend it
Amazing website templates for wordpress, very unique, VERY easy to manipulate. And affordable! LOVE them!
From the business
Elegant Themes builds amazingly beautiful Premium WordPress Themes coupled with advanced functionality and awesome support.
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Our sincerest apologize for the poor experience you had with our Support. Our team responded to all your requests, however we are not able to fix problems with accessing your website since we do not host any websites.
While we wish we could have helped further, the best thing to do in these situations is to contact your web host so they can investigate why your WP Dashboard is not working. We are working on improving our response times for Support requests and appreciate the feedback to do better.