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Electronic First

2.2

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Electronic First Reviews Summary

Electronic First is an online retailer that specializes in selling genuine software products, including Microsoft Office and Windows operating systems.

This summary is generated by AI, based on text from customer reviews

service
72
value
73
shipping
63
returns
54
quality
66
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GB
1 review
4 helpful votes
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Very dodgy, wouldn't recommend
June 28, 2023

Brought a nintendo game code, immediately asked for a photo of my id even though the payment was done through paypal using my debt card. Felt too sketchy and requested a refund instead, big delay in getting money back.

Even if the site is legit, there are probably better ways to verify a customer than asking for a photo of their driving licence — that's not really info they need at all.

Date of experience: June 28, 2023
New York
1 review
3 helpful votes
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Scammed
May 29, 2023

It required an ID because I was "suspicious" and when I went to refund my order it said there was an "issue".

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Date of experience: May 29, 2023
GB
1 review
3 helpful votes
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DO NOT USE - SCAM
December 31, 2022

They have created a convincing looking website, but this site sells invalid codes and their customer service is just a delaying tactic. I requested a new code or a refund and they just suggest you go to the game's production company (who confirmed the code was invalid). The positive reviews on here must be fake like their codes.

Date of experience: December 31, 2022
California
1 review
0 helpful votes
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I bought Outlook 2016 no help from them I finaly got it. When I called it was busy then blocked and the website is impossible too.

Date of experience: October 12, 2022
GB
1 review
0 helpful votes
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Redeemed code already used
September 19, 2022

Purchased a serial key from electronic first, who messed me around xbox live chat Stated it was already redeemed. Scammers

Date of experience: September 19, 2022
California
1 review
7 helpful votes
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This is a scam
August 10, 2022

Do Not buy anything from this company. If you have you may have put yourself in danger. These people ask you for a copy of your ID card to make a purchase. Tat easily gives them the information to steal your identity, steal bank accounts, etc. And since most customers are kids they probably are complying and showing their ID's

Date of experience: August 10, 2022
North Carolina
1 review
2 helpful votes
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DOES WORK!
August 6, 2022

I just wanna make sure if you don't have the right tools needed to purchase any game from this website i recommend to not go for it. Because you'll be disappointed. I had purchase a "rust digital" game i had to go through a long process at the end because it was an Argentina region locked code I simply downloaded a vpn on my phone and went to redeem.microsoft.com and put the code there and it worked! Very tedious but very rewarding in a weird way

Date of experience: August 4, 2022
Canada
1 review
0 helpful votes
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Didn't receive the mail with the key after purchase, contacted supported, they said to check my junk mail folder, mail wasn't there in both the email I provided and the email associated with my paypal account. Ended up asking support if they could post it in the support ticket mail, they did and it work. Overall took about an hour with very quick mail responses, and key was cheap and is working, so can't complain... Just try to use the same mail for your order as your paypal mail, otherwise it seems the system has trouble tracking orders...

Date of experience: June 11, 2022
New Hampshire
1 review
1 helpful vote
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Got a faulty product key
June 9, 2022

I bought a windows 10 pro key form their website I then immediately got emailed a key but it has already been used.

Date of experience: June 9, 2022
Michigan
1 review
0 helpful votes
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Invalid code made right
June 9, 2022

The initial code purchased was invalid. After providing screenshots of the error codes I was asked whether I wanted replacement code or refund. They promptly sent a new working code as requested. They were professional and I will definitely use this company again

Date of experience: June 7, 2022
Delaware
1 review
1 helpful vote
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Attempted many times to contact the companry for tech support. Not able to reach by phone or live chat.

Date of experience: June 4, 2022
Canada
1 review
2 helpful votes
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Stay away
May 15, 2022

Website is scam, purchased a product for CANADA and the email confirmation says it's "Argentina locked". Never got an email of product key as it says I need to "confirm" but does not state how. Asked for refund and never got a response. Stay away, when it's to good to be true, it is. Website is a complete scam

Date of experience: May 15, 2022
New Jersey
1 review
0 helpful votes
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Finally got around to activating windows and initially I thought that this was a super sketchy site and I was extremely apprehensive when putting in my debit card number. It charged immediately and I got the confirmation email right away. Shortly after I got the email with the actual code and it worked.

Date of experience: April 28, 2022
Romania
1 review
0 helpful votes
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Know what you are getting into
April 22, 2022

So, I purchased a UPlay key for Far Cry 6. I have been purchasing cheap keys from sketchy sites all my life. But this was the first time in my life that I was asked to provide billing information.

I mean, I used a Visa payment option and both Visa and PayPay have incredibly good anti-fraud systems in place but whatever. I provided him with a sold interrogation receipt I had lying around (thankfully) and they sent me a working key in the form of a PDF attachment of what I think was a picture of an activation key from a hard copy of the game ( like the little tickets that come in the box next to the actual game). Everything worked, I installed my game with no issues.

If you are willing to send them your credit card account information (I don't know why would you unless you didn't know what you were doing, like me) then you are good to go. After all, we get the customer service of what we pay for.

Date of experience: April 21, 2022
Ohio
1 review
0 helpful votes
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I was given two unactivated Xbox gamepass ultimate codes from a seller who send pictures from a scratched game pass card. Do not trust this fraudulent company. Either is in on the this scam or they do not is even check to see if the sellers are even valid.

Date of experience: April 16, 2022
Missouri
1 review
0 helpful votes
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Got product I paid for. No issues. Was a little bit odd as I had to confirm address and phone number in an email. However they worked quickly and I had my code I asked for.

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
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They took payment twice form my account and then refused that they recieved it. PayPal sent me confirmation twice for both the layembts made and it's showing as paid in my bank account. These guys still refusing it. Stick with g2a and stay away from these scammers. In the pictures it can be seen that the PayPal payment confirmation came in at 5:19pm and they were telling me at 6:03pm that they didn't receive payment and it was denied.

Date of experience: April 7, 2022
GB
1 review
0 helpful votes
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Super quick, no real faffing about other than confirming its me which is very understandable today, cheapest I could possible get the game, brilliant service, very professional outfit.

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
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No lie legit
March 24, 2022

Pay for it that first didn't think about it went 10 minutes went by and then got an email redeem the code and up and running again thank you guys

Date of experience: March 23, 2022
Maryland
1 review
1 helpful vote
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Where do I start
March 23, 2022

I bought a one year psn digital code, didn't use it and they resold it the very next day after I bought it. I contacted them 2 weeks after and they told me to delete my emails and wait for a refund in 24 hours, which turned to 10days which turned to 3 weeks. I contacted them even though I knew they sold the code they sold to me to someone else, they basically thought they were running me in circles until I made it seem like I was desperate and they told me to delete proof of my claim. They're scammers trying to get you in any way they can

Date of experience: March 23, 2022

From the business

ElectronicFirst.com is an online retailer of digital products. We specialise in Xbox, PlayStation, Nintendo, PC Games, Software retail keys and much more. We strive to offer the cheapest prices and the best possible customer service. We are open 24/7 365 Days a year. With customer support available during these times.


electronicfirst.com
Sharjah, Sharjah, United Arab Emirates
+42
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