Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Electric Bargain Store has a rating of 4.6 stars from 6,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Electric Bargain Store most frequently mention customer service, good experience and great price. Electric Bargain Store ranks 2nd among Safety sites.
We monitor reviews for authenticity
Couldn't find a bridging smoke detector on the A place but found it here. (Extends a wired smoke alarm system to units added in the basement wirelessly.) Arrived in a few days.
Found what I was looking for. I had to wait for it, but that's not EBS's fault - I think it was out of stock.
They were very good at keeping me updated on the status of the order, though. I never worried I wouldn't receive the item once it got back in stock.
Excellent response and timely delivery. Have been using Electric Bargain Store for over 3 years and have always had great
Great experience. Saved money for the same item in bulk. No problems.
Ordered a set of six to replace some older ones. They arrived in good order and featured some newer, common-sense features (you can now replace the batteries from the "front" rather than having to unplug them from the wires and take it off the mount to replace them in the back).
Arrived on time. I was intrigued by the selection of fire alarms equipment. Thanks for supporting my order and let me live with safety.
Item appeared to be in stock since it's was listed on the website, no where did it state the item wasn't available or had a lead time, it took over a month for this item to arrive. Item was what we needed, it came as described - but the misleading on availability is a 3 star.
I found the light cover I was looking for but the size was different than my need. I had full knowledge from the technical information available. So I knew what I was buying and hoped it would work.
It was my issue, not the Electric Bargain store.
We needed to replace our smoke alarms (4 of them). I ordered one initially to be sure I had the right brand. The smoke alarm arrived in record time. I then ordered the other 3...again perfect replacement and perfect unbelievably fast service. Thanks!
Always seem to have the product I need at a very competitive price.
Am a bit disappointed in the notifications of shipping. I often have to check on shipping and delivery.
Easy ordering process and responsive customer service who handled supplier delays professionally and promptly.
The description of the item I purchased did not match the picture shown on the website. I was able to return the item. However, I did have to pay for return shipping.
Website easy to use. Received exactly what I ordered.
I needed replacement fire alarms for my house. I chatted with someone from the electric bargain store and they suggested a replacement and said that they could send adapters that would work with my current product. Even though their products were more expensive I placed an order because I though the adapter would save me time and I would not need to call an electrician. I tried to install one unit. The adapter did not work with my wired unit. I had several family members try to install and they definitely were not correct. The adapters were not packaged so I am not sure what the problem was. I tried to call and see if there was another adapter that would fit my unit. No one there. They did answer my email the next day. They said I needed to send photos. I sent the photos and they responded by saying the I could order a replacement package from them. I told them I had already ordered from them and they just kept repeating the same thing to me. I chatted with someone and they said I would have to pay a 25% restocking fee (which was $50.00) and that I would not get my shipping costs back ($15.00 each way). I asked why I had to pay a restocking fee if they were getting the product back. Then I got disconnected. I called and asked for a supervisor (they never connected me to one). I explained my situation and they said that they would have to have another department call me back.
Interacting with Electric Bargain Store was an excellent experience! I had to match some existing landscape lighting fixtures on a job. After looking online, I came across Electric Bargain Store's site showing the fixtures. I nervously ordered 19 landscape lighting fixtures Shortly after ordering I received an email saying they needed to be factory made. After reading that I feared a problem would undoubtedly occur! However, the communication regarding the process was excellent and things happened as promised! Thank you!
I ordered a smoke detector which would match the broken smoke detector I installed twenty years ago. The new smoke detector arrived on time and was a perfect fit for the old installation. I'm a happy customer william knight.
The reason I ordered from Electric Bargain Store was that the website said they had the product, in stock, ready to ship. It took OVER A MONTH to get here. Had I known that, I would have ordered elsewhere.

