Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
This company is a complete fraud. They sell empty value gift cards and never attempt to do the right thing and refund customers money. That is their intent, not to return the money and choose to make a living dishonestly. They need to be shut down by the FTC and put in jail. Avoid this scam at all costs and help to put these crooks away.
Gift cards don't work! Purchased cards totaling over $200 and they have $0 balance. Tried calling multiple times but it goes strait to voicemail. Left multiple messages, no one has called back. Emailed several times with no response.
Received gift card on time but they sent the wrong card. I was not able to use it for a gift, could not even be used for online shopping. When I told them about this they quickly fixed my problem..
I just found about this place that buys gift cards. Customer service is great and they pay the highest rates so far. I will definitely be returning to sell them my cards.
Bought two gift cards that turned out had zero balance on them. Spent countless attempts trying to contact EJ's customer service but no response. DO NOT BUY FROM THEM UNLESS YOU'RE WILLING TO GET DEFRAUDED OUT OF YOUR MONEY.
Purchased 50 dollar gift card instead got 33.80. So far it's been 9 days with no response. Any normal company would have resolved this issue the same day. Wouldn't recommend. Buying from them is a gamble, and you're likely to lose. After they send you the item not as described they have you fill out a claim form, and then tell u to wait 14-21 days. Tried to save money instead got ripped off and even worse losing more time thinking and dealing with this than the value I would have saved anyways.
In November 2018, I purchaseda $864 Lowe's gift card for $734. I recieved the gift card by email. When I went to use it, Lowe's.com said it had a zero balance. I have purchased gift cards from EJgiftcards on 4 other occasions, with no problem. I submitted a claim for the gift card. After 2 weeks I finially called and was told that they were expecting a call from Lowe's. Well later on that day I received an email stating that the gift card had been used 12 months ago, and that I would receive a full refund in 14-21 business days. After the time was up, I started calling *******862, the number on the claim form that I had called before. There is a recording that says they are on the phone, and thats it. I tried emailing, with no reply. I finially contacted my credit card company and they resolved this for me. Please save your money on this company. Nothing but heartache and grief from lousy busines ethics...
Stole my money. Sold empty gift cards and won't contact me back. It's been over a month. I've contacted them many times with no response. I've called and it leads to a generic message with no opportunity to leave a message. DON'T RISK IT!
Made a purchase for an iTunes gift card it was an invalid number sent a dispute form no answer phone call no answer email no answer these people are frauds will file a credit card dispute with them so i can get my money back. I uploaded a picture as you can see it has a pin i was told when i called apple support there gift cards have no pins.
I love how they treat their customers. They are patient. They take time to explain the process. I really like that.
I have nothing bad to say about these guys. They are okay. They do things by the book. They are fine.
I am never worried when I use this company. So far I have exchanged about three gift cards for money with these guys. They are reliable. I'll use them yet again.
I have had no problems in the past while using Ejgiftcards. Their website is straight forward and easy to use. The company itself is great.
This particular experience was seemless. I know people have had some trouble in the last, but experience alone was pretty good. They say 2-days for delivery of money to paypal but it's usually within a day, if not hours. Be aware that that may not always be the case, but it was in this instance
I will keep using this company. I have been using this company for the last 5 months. They have never failed me. I am grateful.
I have been selling them gift cards for well over a year now. I work with a representative named Mike and he is on top of things. I truly appreciate the work ethic he brings to them team which really helps with this business. I like this company because they are efficient and they provide great customer service. I am a bulk seller and I have never received any problems.
Have ordered a few times from ejgiftcards only once I had a problem and customer care quickly resolved
Takes your money right away, sends gift card numbers with no balance or invalid pins. They never answer the phone, and never return phone calls or emails. Don't expect to get your money back. Reported them to the Better Business Bureau
I traded my $100 WalMart gift card and got $75 cash. I got the money on time. No funny business. No complaints here.
Takes your money right away, sends gift card numbers with no balance or invalid pins. They never answer the phone, and never return phone calls or emails. Don't expect to get your money back. Reporting them to the Better Business Bureau and Federal Trade Commission.
