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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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My partner was more than happy to receive the bouquet of flowers; they have taken pride os pace in our living room.
I was more than happy with the hassle free & speedy delivery of a beautiful arrangement to my daughter on the birth of her baby. Thankyou eflorist I will definitely use you again!
I ordered flowers for my sisters birthday as someone recommended you, her birthday is nearly over and still no delivery! This makes me very sad.
Very pleased from start to finish, easy to order, kept updated on the progress, with beautiful flowers delivered safely.
Specifically ordered because next day delivery was guaranteed. Today is our anniversary and the flowers show no sign of even being out for delivery from yodel, my partner is over the moon by the fact her anniversary flowers haven't arrived. Will NOT be using you again!
I've used eflorist a few times now and it's now my go to site for ordering flowers.
It's easy to use with a great selection to choose from.
Reports from those receiving flowers are very positive. Give them a try. You won't be disappointed.
Having lost my Father and had a stressful house move, my Mum has been thrilled to receive your bouquets throughout the last year for which I thank you very much, Debs
Very easy to use, prices okay & flowers looked really nice & well presented. Confirmation texts when flowers dispatched & also when arrived. Used eFlorist many times for various occasions & will use again in the future.
I ordered my flowers on the day I required (to ensure freshness) they arrived within 2 hours, presentation was immaculate and card was hand written for personal touch. Flowers themselves are stunning and none were broken, all fresh/healthy
I chose e florist to look at the flowers they have and some of the deals, was to good to turn down and the add on like the vase or chocolates, so I would recommend any one looking on here first
Got an email the day before flowers were due to be delivered for my daughter's birthday to say that they could not fulfil my order. The email gave me 3 hours to reply to them so that they could send a different bunch of flowers (that were nothing like the ones I chose originally) and that would arrive 2 days after my daughter's birthday. Definitely won't be using this company again. I've never had this issue with any other florist before. A real let down.
Been using Eflorist now for over 2 years. Never had a issue with quality of flowers or delivery. FLOWERS last atleast 2 weeks depending on flower type.
I wanted to surprise my daughter for her birthday, the flowers turned up, at 2 mins pass 6pm, the operator for talking through what had happened and said they had a lot of delivery to do... The flowers came and were beautiful, I could not fault the flowers, they were amazing... my daughter loves her flowers, as she works in NHS department, so receiving is a wonderful thing I do for my daughters birthday... for giving time in her work... Thank you for the Bouquet
Thank you to eFlorist, living in Australia this is a great florist to enable me to buy beautiful flowers for my Mum & Sister in the uk to give them a wonderful present as I can't be there to celebrate with them. The products are beautiful & always have great delivery times if sometimes I forgot until the night before. Thank you for your services, I really appreciate them. Have a great day xx
3 crushed flower and heads fell off 2 of the roses.
I ordered 2. I hope the other bunch for my Mum's Birthday are better.
Will not use them again
I was contacted by eflorists advising that the item I has selected was unavailable at the florists. I was a bit apprehensive in agreeing to have an item delivered to a sick friend when I hadn't seen it, but I out my trust in them and it paid off. My friend was delighted with her arrangement, so a BIG thank you to eflorists
I've ordered flowers at Christmas for my great uncle and aunt for the past 4 years. I live in Canada so this is a great way to spread holiday cheer with my family in the UK.
My uncle and aunt love the arrangement every year!
Easy to navigate website, order and delivery excellent. The quality of the flowers and arrangement is A+++
Is always done very professionally and always sent on the days they say would recommend them always x
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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