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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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I've ordered from eFlorist a few times now and they flowers are always beautiful. Delivery was for when i asked them to be delivered too. Their offers and extras for free are what put it above it's competition.
I ordered some flowers for my girlfriend I was very happy when I saw the deal that included free chocolates, she was very happy and appreciated the gifts.
I ordered the largest Moonlight boquet. This is a full boquet of purple freishias, and large white roses.
This came delivered in a small box, and was a very small bunch of flowers. A lot of greenery, and tiny freishias. Nothing like the photograph! Not what i expected from the large boquet. Quite embarressed to watch the recipient open them.
I have been using Eflorist for a few years now. I have never had a problem. The flowers have always arrived on time and look beautiful. I think it's great that I can track the flowers also. I placed 3 orders just yesterday and it was easy and my friends even had the free chocolates as an added bonus. You can't go wrong
I never received a Tracking email as indicated. Kept checking my Spam! Nothing. Delivery person did not ring bell when delivering flowers at daughter's front door. Consequently flowers sat at door 24 hrs & when found were wilted. If I'd received a tracking notification I could have asked daughter to open front door. Flowers were half the size of the photo shown online with most of the beautiful purple flowers missing (against the white ones.) Both mother and daughter very disappointed. Last time I ordered flowers from Eflorist all was good so we were very surprised and unhappy with this order.
We bought some flowers for a relative for their birthday and got so many "Wows" from people that we decided to buy another relative some for Christmas. They really are lovely flowers.
Lynne
Excellent quality flowers and nice basket delivery on time and with care lovely colours and hand written card will be using these again very happy
EFlorist is great value and has a great choice of flowers
They have a easy to use Web site there's always great offers
E florist was so easy to use, from the recipients details through to payment details. If my flowers are delivered in time tomorrow with no faults to speak off I'd have no hesitation in giving e florist 10/10.
My flowers weren't delivered! We're supposed to be delivered by yodel yesterday and as yet still haven't been so now not sure what happens
Ordered for a friends birthday and wanted next day delivery. Easy ordering process and tracking. She was thrilled with the quality of the flowers she received. Will definitely use again.
Ordered for a member of staff... clearly stated office hours nothing delivered til gone 5!
Tried to contact to rearrange for office hours cant speak to a human being so still no idea what these very expensive flowers look like!
I have used e florist on a number of occasions now and I have found the service to be excellent. Ordering online is easy and the recipients of my gifts have said how beautiful the flowers were. I have no hesitation in recommending e florist.
Web-site easy to navigate, and an excellent (VFM) bouquet of flowers delivered on time, an overall First class service,
Used e florist a few times now always great flowers and delivery spot on so easy and simple prceadure even I can do it highly recommend…. Price is fair too … many thanks
Easy to use. Flowers for all occasions prices are good. I have never had a bad bouquet, thank you
Quite easy website to use. Costs and delivery method very clear. Was also impressed with the variety of gifts which could be added, surprised that some were also free, which made a pleasant change from some other sites. Have previously ordered from the site and found the quality of the product very good and long lasting decided to place another order. Would thought recommend the site.
I ordered poinsetta flowers as a cheer up gift for my mum! I went online about 10am or so after speaking to my upset mum and managed to easily locate flowers to be delivered today. The process of ordering and delivery was really easy and straightforward. When the flowers arrived they were in a lovely gift bag with my note attached (which was exactly what i had hoped for!) and the flowers were really really lovely!
The only downside was that there wasnt anyway of knowing or tracking when the flowers would arrive. Otherwise really happy :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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