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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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It was just very easy to order from them. Well priced and added extras that don't break the bank. Overall I would definitely order from here again
Whilst the actual flowers delivered are lovely considering I was purchasing a large bouquet I was glad I did not purchase a standard one! There are hardly any flowers: nothing like the image online. Flowers were for my wife's birthday hence my disappointment Will not use this supplier again
Always have found ease of ordering and excellent communication
Flowers are do beautiful and fresh too!
I ordered some flowers and chocolates, delivery and service was perfect.
I ordered from overseas, so was very happy it worked out well
Very helpful with my last minutes order. And they made such a beautiful bouquets! The prices are very reasonable. I'm very impressed!
Sending flowers to some always makes me smile but with this speedy, user friendly, fab prices, website, it makes me smile even more. Thank you eflorist.
My friend was extremely happy with her flowers, they were excellent quality, they arrived within the time, and they have brighten up my friends day, as she has been extremely unwell and has recently had a bereavement, thank you eflorist I will certainly be using you again and be recommending you to my friends and family
Pauline
I ordered a nice bouquet of mixed roses for my wife on her birthday; I was on holiday in South India when the order was placed 24 hours prior to requested delivery date. My bouquet was delivered in pristine condition and on time.
FIVE STAR SERVICE! WELL DONE!
Flowers ordered 3 days beforehand, still not arrived on the day for my mum's 82nd birthday and 5pm. Fuming. No way of contacting to find out the status.
I have used this company a number of times. The products are always fantastic and the service great!
Can't fault the speed of delivery and found the website very easy to use... BUT very dissapointed with the volume/qty of flowers.
I upgraded to the medium bouquet, but still short of what I expected.
The bouquet looked very unlike the picture on the website, very misleading IMO.
I was informed flower s were delivered 9.10pm my mother is elderly didn't answer door at that time they were left by the bin outside. Wilted by morning very disappointing
Beautiful flowers have had some in the last a
As always beautiful flowers and excellent delivery on time
The flowers are always as fresh as a daisy.
They are packed and protected so carefully.
I have never had any bad experiences with this company.
I'm over the moon with the company and it's products.
Lovely flowers. Great delivery. Usual good service. Website easy to navigate. I have used a few flower companies and I think these are the best by far.
I have been using eFlorist UK for a very long time now. Excellent service and beautiful fresh flowers.
We ordered from eflorist for my sister-in-laws 60th birthday so we chose to add a small bottle of prosecco. She was delighted with her flowers, chocolates and bottle of prosecco which were delivered to her door on her birthday and looked amazing and smelt beautiful the flower stayed fresh and looking good for almost 2 weeks. I would highly recommend and will definitely be using this service again as it was simple and stress free. Thanks so much eflorist.
Ordered flowers to be sent and was very happy with the overall service…would probably use again. Pleasantly surprised
Once again a great service and thank you for keeping me up to speed with the delivery. Yodel do you proud.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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