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eFlorist UK

2.4

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eFlorist UK Reviews Summary

The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,249
value
1,240
shipping
1,174
returns
327
quality
1,140

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Well received
February 1, 2022

Easy to order from a good selection. Kept informed about delivery. On time, recipient was delighted.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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I have ordered from here multiple time. Each time they don't look great to start with but once they blossom they are so beautiful. They are perfectly picked for the theme selected. I would recommend these if you don't want them to sprout straight way.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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Amazing flowers
February 1, 2022

I ordered Flowers for my sister's birthday and it was really nice experience.
Definitely i am gonna order it again.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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Two Hundred Red Roses
January 31, 2022

I was originally trying to to purchase 200 red roses for a promotion I am running from a wholesaler. Then I came across this site. Not only were they cheaper but also could be delivered to my door on the day I required them. Very impressed with the whole process. Website easy to navigate, payment smooth and fast etc. Would highly recommend and I will 100% be using this company again and again.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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HAPPY SUSAN!
January 31, 2022

I sent some flowers to my partner ( Sue), who has been through a bad patch in her life, the bouquet brought a huge smile to her face, something I have missed lately

Date of experience: January 31, 2022
Georgia
1 review
0 helpful votes
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I only order flowers from here now as I've placed 4 orders over the past year and they have all been beautiful with fast, efficient delivery and really well priced. Can't recommend enough

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Good delivery service
January 31, 2022

Ordered for my boyfriend to cheer him up during self isolation, Good and efficient delivery but unhappy that a few flowers have wilted after only 2 days? Dissapointed as wanted them to last abit longer than that.

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Easy to order but quality dissapoints
January 30, 2022

2nd time ordering from this website, and the first time did not disappoint me or the receiver. 2nd time around flowers did not meet the expectations. Picture showed full nice bouquet with lots of flowers but it came really basic and not much of it.

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Let down
January 30, 2022

I ordered flowers for my wife who was feeling really down and I appreciate it is the weekend however if I am given the option for delivery on a Sunday (which I found strange) then they should be delivered when agreed. This would have made a huge difference to my wife's day and honestly so to not have had the phone call telling me it brightened up her day I'm not able to give her this surprise. Hopefully they arrive tomorrow?

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Great stuff
January 31, 2022

Just the trick for mum's birthday. She loved them. Many thanks. Will definitely be using this service again

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Rubbish
January 30, 2022

I ordered flowers for my moms bday. I was shocked and disgusted to see how small the bunch was. There was practically 4-5 flowers in this bouquet. I wouldn't have even paid £5 for these in a supermarket let alone nearly £20. Rubbish service

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Same day delivery
January 30, 2022

Very pleased and happy with service and very efficient and flowers were nice a fresh very well presented
Thank you

Date of experience: January 30, 2022
Australia
1 review
0 helpful votes
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Magnificent Service
January 30, 2022

Easy order process and timely delivery! Excellent services. The products are of good quality! Will order again

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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Most beautiful flowers
January 30, 2022

Thank you so much for a lovely quick bouquet of flowers for my mother in law they were absolutely stunning. Your flowers are truly unique.

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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Unhappy customer
January 29, 2022

I'm really unhappy upset with the flowers that were delivered to my aunt. What was shown in pic flowers were nothing like them. They look so dead. 0 is my rating but did not allow so put 1 star

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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Beautiful display
January 30, 2022

Ordered the flowers for my parents 50th wedding anniversary, they arrived the next day with a box of chocolates. My mum says they are absolutely beautiful.
I have to be happy as the buyer but more important to me is that my parents love them, which they do.
Great display at a great price and my mother has hidden the chocolates from dad. Lol.
Thank you for making their special day. X

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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Delivery was fast as expected but left in safe place... the doorstep... fortunately weren't taken. I ordered the larger bouquet of the 2 available on the selection i picked and did expect abit more than what was delivered, not as advertised. If I had ordered the smaller one I would have been embarrassed to present as a gift. They are pretty but mirror the picture of the small bouquet rather than the larger one paid for.

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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SAD FLOWERS
January 29, 2022

HI WILL NOT BE ORDERING FROM YOU AGAIN THE FLOWERS THAT WERE FOR A FRIENDS BIRTH DAY ARRIVED DEAD AND BADLY BOXED.

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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Trust
January 30, 2022

I really feel I can trust this company to send a wonderful bouquet despite my not seeing what is sent. It is speedy and reasonably priced. I only found myself unable to put the discount code into the checkout, but that is probably my fault.

Date of experience: January 29, 2022
Spain
1 review
0 helpful votes
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Excellent service.
January 30, 2022

They do what they say on the tin. Always use them, and never get let down.No complaints of there excellent service whatsoever, thank you.

Date of experience: January 29, 2022