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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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I ordered some beautiful flowers for my daughter's 20th birthday at 6 pm and they arrived the next day in the early afternoon. And also with a box of free chocolates. Being abroad whilst she is at University in Durham made the day a bit difficult for me but she was overjoyed with the pretty flowers and she getting a surprise bouquet was a lovely surprise!
I'd highly recommend è-florist for their selection and efficiency.
Great
I ordered some flowers for my friends Mam. The process is simple and easy enough but I think it would be nice if once the flowers are prepared the person whom raised the order was emailed a photograph. I have no idea how nice the flowers are and it seems impolite to ask, especially in the case of a bereavement. I would to be able to see what I had ordered so I could praise the quality of the produce as the method of ordering is very easy.
Ordered some flowers for a friend the ordering was well easy and my friend loved them when they arrived plus free chocolates
We; ve had to make the difficult decision to put mum in a care hoime so I wanted to make her feel happy. |She loves the colour, freshness and smell. Great job!
The Yodel driver has sent me a message to say the parcel was left at the doorstep of Flat3 22Arran Road Catford SE6 2NL at 17.12 today, but there are no flowers left there. Miss Clare Gayle has been in her flat all day today. I have asked her to go to her doorstep to check. Nobody rang her doorbell. There was no parcel at the door step of 22Arran Road, Catford London SE6 2NL. Why were they left at the door step when she was in the flat all day today? I am not happy about the no delivery process.
Mavis Adenekan
I've ordered from eflorist several times and not been disappointed. Ordering online is so simple and quick and the response is immediate. The flowers are always of good quality and long-lasting. I would not hesitate to recommend this company.
I bought a bouquet of flowers, they were really lovely. Fresh and lots of them. I ordered some for me!
I usually pay £8 for a bunch of flowers from my local tesco. I thought I'd treat her with some flowers from a "proper" florists. I wish I hadn't bothered. I would've got better quality from tesco at a fraction of the price. This really is a sorry state of flowers. The bouquet I usually by from tesco is so much bigger and so much nicer looking. I certainly will NOT be buying from this site again
Flowers arrived on time, very pleased with the service from ordering to delivery, Flowers were all lively, can't wait for them to bloom, no problems, would highly recommend to anyone who wants flowers,
Beautifully, carefully arranged flowers, efficient service and excellent quality and attention to detail. A very clear web-site too. Highly recommended.
Ordered flowers for my mum after her op. Unfortunately she had to stay in longer than expected. I tried to change the day they were being delivered and gave them 48hours notice. They said I had left it to late to change delivery date. Would never use again.
This will be the 7th time I've used this site during covid restrictions. I've sent flowers both for personal presents and thank you for business colleagues. Every time the recipient has been pleased with the quality of the flowers although them arriving in bud took me a little getting used.
Found on a Google search and delighted with how easy it was to navigate site. Ordered well in advance of date needed but got great communication updates telling me how delivery would be done and info would be sent updating status. Great site.
The website was so easy to use with lots of flowers to choose from. The prices were very competitive compared to other online florists i had tried.
The delivery was made the next day, which was perfect.
The flowers on delivery were absolutely beautiful and very fresh.
EFlorist prices, quality and dependable is a service I use regularly when stuck offshore and unable to attend family functions
I found this an easy to use site with some great options of bouquets, I liked how the size of each option can be increased. Also great to see that eFlorist offers a discount to holders of the blue light card! 15%. Thanks...
Easy to use website brilliant choice of flowers and really affordable great next day delivery, thankyou
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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