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For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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Ordered a set of rims. This company was super helpful & knew their $#*!. Thanks Ecklers! Awesome service!
Fair price. I appreciate getting it fast. The only recommendation would be to offer free shipping.
Associate was very pleasant. Just didn't have any parts in stock. 1 out of 5 in stock.
Everything thing I've bought so far has been of good quality and shipping was pretty quick I will definitely keep buying parts from them
It was ok but the plastic piece was broken where the wire connector plugs in to the harness.
Easy to order, in stock, competitively priced with prompt delivery
I couldn't sleep Worrying whether I Could find this Part Or not I should have checked before I went to bed LOL because it was too easy To find it here once I checked Thank you thank you
So great, I loved it. It was the best, there is no better. I can't believe it was that great!
They really improved on their shipping time came in within a week.
The item received is not as described. Open box item had this description "Item has no sign of use or damage." but the item I received is very obviously decades old, has been used severely and shows extreme sun damage. I hope we can work together to fix this problem.
High quality products, Fast delivery and very nice catalog.
I contacted Ecklers about their 1957 BelAir hood. I asked if they had any fit issues and the sales guy assured me that their parts fit because they are made to the same specs as the original. I bought the hood and when we got it installed all the gaps were way off. From the firewall to the front of the hood was bowed so that it would not fit flush with the fenders and the chrome hood bar would not match up with the rest of the grill extensions. I contacted them and they said they wouldn't refund but they would give me a
credit. Then they charged me for return shipping, even though the issue wasn't my fault. I would recommend you shop anywhere but here for body parts, trim and chrome bumpers and grills.
Was installing my Bluetooth MIL-AMP200BT in my El Camino yesterday and had difficulty getting the amp to power up. Your support folks could not answer my question, but gave me the technical support number for Prospec Electronics (Now...Riverpark Marine). Received a call back within an hour from Marvin Jones who discovered my problem after asking one question, also; Julie Pegram sent me a follow email. The bluetooth amplifier is just as advertised and exactly what I needed. Your assistance was much appreciated. Thanks
Easy ordering and received product in a timely manner. I have ordered from Ecklers before and have always been satisfied.
Good product. Fit very well. Reasonable shipping cost and quick delivery. Fit right up. Would purchase other products without hesitation.
I saw two items I need to finish my 79 corvette They great price I will starting my 74 corvette soon
Was a real pleasure speaking with the customer service. They sent me right on track and took care both of my situations. I really like the service.
Despite several items being out of stock (I hope they restocked soon!) Ecklers came through with the other parts I needed asap. The parts seem to be decent quality, matched right up and were a snap to install. I look forward to purchasing more items in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members