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For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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I spent $200 dollars more with a promise of me receiving my product today! 6/15/24
After tracking shows that it didn't ship until today. Giving me time to take my car out for father's day!
Con la primera compra tenia mis dudas, No los conocia y me arriesgue, pero NO me desepcionaron fue excelentey mi hija quedo sorprendida por su regalo. Y ahora con la segunda compra Yo queria mas y le compra a mi Esposa y para Mi, quedamos sin palabras al recibir los articulos comprados y que llegaron antes de tiempo y en buen estado. Muchisimas gracias Ecklers.
Fast, excellent. Works great, lowers temp in cockpit by 10 to 15 degrees immediately.
I called due to that fact I was a lil confused as to what exactly came with the part I wanted but Stephanie wa a great help, I appreciate her efforts and I got what I needed
Great prices. Easy order. Delivery was even early. I will be ordering more.
Very nice high quality item, fast shipping, and a great price
Not good i asked Robert if the part fits my 1968 Oldsmobile cutlass. He assured me it would fit it didn't fit
Just a waste of my time
I've ordered multiple items as well as apparel on this site and it is always great quality and fast delivery
Had what I needed at a reasonable price
Was promised a 5% military discount. I Did not get a 5% military discount. I am retired military.
Mike was a terrific help on a return and then swuiched seamlessly to another purchase order.
Patient and informative!
Buen producto gracias
La mercaderÃa la llevamos a Argentina
Great, quick service. Will check fitment this week. Looks same as original.
Steering wheel was shipped in a single box which arrived damaged. Product inside was ok
Hard to enter year of truck I have site keeps skipping over 1955-59 chevy trucks
Had to cancel an order for vent window seal and glass run channel seal with another vendor. During a search for a vendor that had some in stock, came across this company. Figured I would check, and BOOM, had it in stock, and extremely reasonable in price!
I received a box which I presume contains my car seat foam. Trim shop can't install for a month yet.

