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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to make!It was a step by step process that was easy to follow and finish!
EchoStar was simple to use and delivered on their promise. The flowers were very nice and I will ise this service again.
Very easy cause all the information for services was there i wanted to order muliple plants but had to do that separately. I found out after the services; i wanted 2 peace lily plants one for each of my nephews. Found out one was delivered before services and the other one was delivered when people were leaving the church and it wasnt a peacelily it was a different plant which is not what i ordered,
Very easy cause all the information for services was there i wanted to order muliple plants but had to do that separately.
Easy and effective. Very easy to order the products.
The products are of good quality.
The flower arrangement was very small for the price. I spent $200.00 and it looked like a $75.00 arrangement.
I was trying to sent white sympathy flowers with blue accent flowers, but the photo I got from the recipient showed pinks and purples- not white at all. I was very disappointed this was not at all like what I was trying to purchase
Great ordered with ease. Although the funeral was postponed twice because of the ice storm. You made sure the family received the flowers. Thank you
This is an excellent service to make sure your family members are remembered. It is easy to use and I highly recommend it to everyone.
The shopping process is fast and easy. The delivery was made the next day and the customer service is great.
Service was easy to use and delivery was on time.The flowers were beautiful and the family was happy with them.
The flowers were beautiful. Not having to worry about getting a florist in the area was so welcomed. The florist was so caring and accommodating. The flowers were delivered on time for a 10:00 service even though I ordered the night before.
Quick and easy, plus my order was beautifully arranged
Relationship with the Funeral Home made ordering and delivery easy.
Very easy to work the web site. Order was delivered on a timely basis
An easy way to submit the obituaries here. I love the way that the layout of the page is. Very helpful and specifically great.
Great. Very easy to work with. Very convenient. I would use this service again.
Easy n Convient
Thankful for this service and hopefully it some comfort for the family!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stephanie D.
I'm sorry about the experience you had. The local florist may have had a last minute issue with the flowers you selected, so they made adjustments in order to deliver a flower arrangement to the service. When I looked up your order number, I saw that a partial refund in the amount of $45 USD was processed on January 25th. It can take up to 7 business days for the refund to be returned to you.