On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Flowers came 2 days late for her funeral
How do you think my experience was
Item was delivered quickly and efficiently. Item was exquisite and recipient was very appreciative.
I ordered a basket of mixed plants and flowers. It was attractive but was not in the same size basket that I saw on your website and it didn't have enough flowers. It was pretty but not like the picture. It was delivered on time and I would order from you again. Thank you.
Very easy to do, and very quick on delivering! I appreciate all of the help from your company
Flowers were ordered to be delivered in time for a 2:00 memorial service. I received an email at 4:30 telling me that the flowers were delivered but it wasn't clear that they were delivered as requested.
It was so easy to order the flowers and provide a message to the family. The vendor used provided a beautiful flower stand that was delivered on time.
Delivered same day as promised, good communication/updates and beautiful flowers
Successful from start to finish and the flowers were beautiful
The flowers were fresh and beautiful. Thank you...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
It was easy to use, but the flowers were not what I wanted. I wanted a vibrant bouquet and these were very lack luster for the price.
I'm happy the flowers were delivered to the home of the deceased the next day, but I got a confirmation email that they were delivered to the funeral home the day before. I would've appreciated a notification that they couldn't be delivered until the next day. It was embarrassing asking the family if they received the flowers when I was at the funeral home. Please do better.
Being many hours away and having a death in the family it was nice to be able to send a beautiful flower arrangement and have it arrive on time.
Nice selection of memorial flowers and plants. I live out of town and had a planter/flower arrangement sent to a family members funeral. Although I was notified of the delivery by the florist it would have been nice to receive a photo of the actual product that was delivered, so a buyer can see what they got for the amount of money spent and that it was worth the cost. This would help in knowing if I ever wanted to use this particular business again. For the most part I am satisfied and Echovita seems to care a lot about providing excellent and quality assistance to the people using their available products and services. Deeply appreciate how much they value their customers.
I wish you could have delivered the flower basket without my request by direct call.
It has taken 10 days to deliver since I asked it on line.
This was the best experience. All in one place, I was able to find out details for the funeral services, express my condolences and order flowers to be sent to the funeral home. The flowers were beautiful and delivered on time! The added confirmation that they were delivered made me feel even better about my order.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike C., I'm sorry to hear that. After checking your order, I see that Blooms Today issued you a $50.00 refund for the late delivery, which means you spoke with them directly and it was resolved.