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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast and easy... very helpful with wording templates. Went online the day before and was delivered on time the following day.
Done on line with ease. Nice selection of flowers.
Everything regarding the order was great! Time will tell with regards to the effectiveness
I didn't get to attend funeral but was told they were beautiful. Would have liked a pic of actual flowers delivered also what florist they came from.
Trouble free and ontime. Very reliable and truly a blessing during a time on mourning.
Echovita sent the product as advertised and the USPS promptly put it in a mailbox two blocks over. The product and service I received from Echovita was topnotch and I would without hesitation order from them again. I believe Amazon and FedEx need to rethink their arrangements with the USPS they have lost more packages for me in the last two years than all the other carriers combined.
Ordered a beautiful bouquet online. Went to the funeral and the flowers we sent were half dead looking. Very embarrassed. Spent 80.00 dollars and fees for terrible flowers.
Fast and good quality. Flowers looked very good and were delivered as promised
This was easy since he live far away and could not attend the funeral.
Ordered flowers to be delivered to a memorial service so I can't rate on the delivery or presentation, but the selection was nice and the ordering process seamless.
I had a special request to change the color of the ribbon from white to blue on the floral arrangement. The Customer Service Representative was very polite and courteous in fulfilling this request with the vendor.
Easy ordering beautiful arrangements. My niece confirmed the flowers were beautiful for her mothers funeral. She understood we were not able to attend due to the short notice and distance to travel.
Easy transaction, delivered on time. Ordered the day of and still delivered properly and on time.
The flowers I ordered arrived in a timely manner and the arrangement was beautiful and all the flowers were fresh despite the freezing temperatures! I saw other arrangements from other florists that sadly were browning. I'm would highly recommend!
Good, easy to put in order. Order delivered on time and in good condition.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Becky N.,
We're terribly sorry to hear about the experience you've had. Here is our refund policy found in our FAQ section: If you are not 100% satisfied with your flower order or your trees of tribute order, or your flower order was not delivered, we will fully refund the cost of your order within 120 days. Please contact Blooms Today at 1-800-522-8707 regarding your flower order if you are not satisfied with the product you received, and have your order number ready.