On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was a very way to send flowers. A great selection
Flowers ordered were not flowers delivered have no idea if they were worth what I paid for
Not at all satisfied with the appearance of the plant. It was limp and dried out. Also, for $70.00, it should have been larger/taller.
ОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОКОК
Ordered an arrangement for a relatives funeral. Placed the order on Monday, order wasn't received until 4 pm Wednesday. Viewing was Wed from 2 - 8 pm. Order was late and finished product wasn't as nice as appeared in picture.
Experience was great. And the flower arrangement where beautiful!
Nice selection. Easy and convenient order processing.
You make it so easy to order flowers. Getting to see them in pictures is a huge help. I have used this system before and the flowers were exactly like displayed. Thank you.
We got to see this floral arrangement. The roses were not open at the service, but hope they opened up the next day.
Great ordering, no problems at all, delivered when said
The flowers arrived for the out of town funeral right on time and were beautiful.
Thoughtful when difficult time takes you away and you feel sad.
Ordering was so easy and the arrangement was beautiful. Thank you!
Great flower arrangement.s. Good pricing, fast & easy, with pay options.
Beautiful selection and presentation. It was exactly as portrayed in the offerings.
We used echovita for my father's obituary. A lot of our friends and relatives sent flower arrangements through the echovita link on the obituary, which turns out to be bloomstoday.com. Well, from all the flowers that were ordered and paid for, not a single bloom made it to the funeral at the time they were supposed to be delivered, or later that day or the day after… No flowers were delivered. When I reached out to bloomstoday.com, I was told that they can help me with my order, but all those other people that sent flowers for my father's funeral will have to call themselves…. For my order, the bloomstoday.com lady said she found the delivery confirmation number "but it didn't look right"… She would not provide me with the local florists info so I can address this locally, because she said "bloomstoday.com are the florist and they take responsibility" for the heart breaking failure. And yet, they can't help me with the rest of the flowers, not even to redeliver, unless each person who sent flowers called them directly. Now, my father is gone and buried, we trusted echovita and their floral partners bloomstoday.com to simply do the job we paid for and they failed. This is not a moment we can take back and redo, my father is already buried. Shame on them for allowing such reckless incompetence at people's most vulnerable time!
Delivered on time and product was excellent and as described
The flowers were delivered but an added $10 was made and the florist Blooms said it wasn't their charge to refund. So I still don't know how to fry refunded for the $9.99 that was billed.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
I'm terribly sorry you've had this experience. This is the first instance where no flower orders were delivered to the same funeral service, so this is a unique circumstance. I called Blooms Today and spoke to them regarding all of the other orders, which have been fully refunded. Furthermore, the local florist that was responsible for preparing and delivering those orders on time for the service has been removed from the program because we hold ourselves to high standards and their poor lack of effort is not acceptable.